This is worse than McDonald's and burger king & I'm not sure how anyone could manage to get a review like I'm about to leave and continue to serve ppl with the ignorance and attitudes I got , now I can understand that a company can be out of like mayo mustard or ketchup but one of the critical pieces to a sub , no lettuce and lm just say they should be telling ppl before they make the sub that there's no lettuce I would've walked out for sure ! The guy making the sub was asking me what veggies I wanted on my sub & asa I said lettuce he was like oh we've been out of that for a few hours now & upon telling him I didn't want the sub after finding out there's no lettuce would've been nice & especially when he copped an attitude after I told him I didn't want it !!!! So beware in going in the one in Gastonia north Carolina there very rude and always out of veggies !!!! I can deal w/out veggies but when I decide to spend my $ w/ a business I expect to be treated as I treated him and that didn't happen it was completely opposite !!!!I would've gave minuses here for sure and I will nvr spend my $ ever again at anywhere besides subway ! Or until another sub shop that attracts me opens I'm really mad !!!!
The store didn’t open until about 10 after 10:00 I was the first customer and couldn’t find a clean table to sit at. Lemonade tasted like water. The sandwich doesn’t taste the same either, not sure why.I travel a lot and Jersey Mikes is my favorite but I will avoid this one from now on.
My favorite subs! They do not disappoint. In and out satisfaction. ?
I was starving today! I needed a healthy option. So thankfully I remembered Jersey mike's, and I decided to visit this particular location for the first time. The young men seemed a little tired when I walked in, but they quickly gave excellent customer service, and created the prettiest Italian subs in a tub that I've had in all my years of going to different Jersey Mike's. It was so beautiful that I ordered a second one. And I could not wait to get home to eat it! Their sanitation grade is a 98 at this time, but I feel good about them making 100% next time around. The dining area was clean. And the associates were wearing masks.
Just left there at 8:05 and there is a sign on the door saying they are out of bread. People were inside eating still. Looks like the employees wanted to leave early to me. Just drove 15 minutes out of my way to get $50 in subs for my family.
The last review I wrote about Jersey Mike's Subs was in October of 2018. All the workers there were really nice, the service was fast, and the food was great. But THAT review is in the list of those reviews that are "not recommended" to be viewed here. So you'll have to click on the "not recommended" link to read the few reviews...good and bad...not openly put out for all of us to see.The reason now for THIS review (Sorry it's so long):My husband and I decided to go over to Jersey Mike's yesterday around 4:30 pm and get a couple of Giant subs since we hadn't been there for quite some time. Wow... the atmosphere there has definitely changed!Only 4 people working:1. A heavyset middle-aged guy at the meat/cheese slicer with a really bad attitude towards everyone...EVERYONE...there while we were there! The guy doesn't pick and choose his "victims" too. He's very "ecumenical" in that he obviously hates EVERYONE.Slicer Guy was rude, abruptly cut people off in mid-sentence while they were giving their orders to him, walked away while they were still talking, and treated everyone, even the co-workers, as though they weren't worth being civil to!Personally, I've never experienced such a consistently high level of rudeness in any place dependent upon repeat customer service! He must be at least part-owner because an EMPLOYEE would have been fired for blatantly jeopardizing the earnings of that business!He also needs an in-service class on cleanliness because he apparently hadn't cleaned his slicer off in hours from what I observed: the meat/cheese buildup on that machine's blade as well as on the surrounding machine parts would never pass any city or state inspection!(Yes, I understand "busy" but a slicer doesn't have to stay dirty. At the VERY least, it could still be cleaned off between orders with damp wrung-out cloth towels that get stored in a cleaning-solution-filled container when not in use.)Apparently, he also has no concern about any customers who don't want cheese on their subs, or are allergic to it.Whatever happened to using TWO slicers...one for meat and the other for cheese?!Also, the small loose cheese and meat fragments that were "just cut" but didn't go into the subs (thankfully) were dry-wiped away with a few tosses of a short white towel...that, when NOT in use...was also tossed "here" and "there" around his work area AFTER using it to wipe his hands!He repeatedly used this same dry contaminated cloth the entire time we were there. Sigh. I'm glad my husband and I have VERY strong immune systems!2. A young guy putting all the subs together by himself and working his buns off. But the kid was getting the orders right and kept his station clean between orders! Good job! The Giant roast beef/turkey club he made for me was perfect!I felt bad for him, though, because he definitely looked uneasy at working next to that middle-aged Slicer Guy. Hey, I would too.3. A guy in the back, making the hot subs. Only saw the top of his head. But the Giant Philly Cheese Steak he made for my husband (& wrapped up) came out great!4. Another young guy at the register who reminded us that we could get chips, cookies, etc, with our meal. Good job in the "selling" department! :)There were 5 customers ahead of my husband and me.Unfortunately, the THIRD customer ahead of us ordered 4 SUBS! OH NO! And while that customer repeatedly tried to say what was wanted on each sub, Slicer Guy kept interrupting him!My impression of Slicer Guy is that he doesn't want repeat business & large orders. The attitude he gave that one customer wasn't appropriate at all!And that customer looked like if he wasn't bringing back subs for others, he'd have walked out!Well, we got our subs and they were great. AND we're not sick today. :)However, it's going to be another long time before we ever go back there.NOBODY should ever have to p
I went to the Jersey Mike today (Wednesday), I have never had a problem at this location Gastonia, NC. Today was a different story. The girls behind the counter were very rude. Wrapped my sandwich up with the top part of the bread off and threw it in a bag. Girl checking me out was rude to. I know it is hard to find good help, but this doesn't help your business. I would have given zero stars.
-0 The bread is undercooked and disgusting! The cheesesteak is microwaved and the cheese is shaved so thin you don't even taste it. The kitchen looked filthy and I will never , ever go back to that place!
Before I even began writing this review I noticed comments about wrong orders and the lack of consideration about their customers—which is, very true. Yesterday evening I decided to try this place out because it’s been quite a while since I been in general. I ordered my food in the store and once I got home, not only was half of my order wrong, but I bit into my sandwich and felt a hard object in my mouth It was obviously intentional and if I could sue, I would have.
I absolutely love Jersey Mike's sub, BUT! This location was horrible! I've never been to one that refuse to put my bread on the grill. I will go to a location that provides exceptional service!