The service was horrible. We asked if we could place 2 orders and was told that we couldn't due to them being short staffed. Which I can understand. However, when we asked to add a sweet tea at the window. She stated that we had to drive around and place a order for that. We asked for water and sweet and sour sauce. The entire time the employee had a attitude.
Pathetic service and that is about the nicest thing I could say about it. There were 3 people to order in front of me when I walked in. The first got their food and finished eating, the second was still waiting on hers and the third was standing at the register waiting to place an order. The slug working the register never spoke to her...just walked off and started working on Door Dash orders. I walked out after having waited about 15 minutes. Never going back.
Might want to put a sign up that you won’t be bringing curbside orders out. Me and 3 other people had to go inside to get our food thar had been sitting on the counter for 15+ minutes getting cold. I get your short staffed but make sure you tell the public so we don’t spend our hard earned money on cold food. Now that I know this, I’ll have to look at other locations since communication is definitely a weak spot for this store. Oh and the didn’t put any hot honey on my hot honey chicken sandwich…. Unreal.
Customer service experience is everything. Today on 5-25-22 around 730am, young lady at the window just wasn't pleasant. She wasn't pleasant when I ordered my food and seeing her face and her mood, she needed to clock out and go home. Beautiful young lady but ugly spirit which made her ugly. My food was fine but she set the tone of this review today.
Look this Wendy’s just need to Fire everyone!!!Well that old dang lady with that big curly wig on!!! She has the worse attitude ever!! Laughed in my face & the stuck up girl name latasha omg horrible attitude as well!!! I swear I’ll sit in Chick-fil-A line b4 I go back there!!! IF YOU DONT WANNA WORK THE RIGHT WAS STAY HOME!!!
Received an undercooked, raw in the middle single from this location. Called customer service numerous times & tried contacting the store manager but no one has ever responded. Regardless of being short staffed you should make amends when you serve a paying customer inedible food.
How is this salad 10.00 its not even worth 5.00 what a rip off.wont be going back to Wendy's anymore
Did not get what I ordered. Employee charged my card for my order without handing me back my card. Discovered that he also charged my card with the car behind me. Instead of the manager on duty allowing me to come into the restaurant to handle the double charge, I had to get back in the drive-thru line. My food was cold by the time I arrived home. Terrible service.
This is 5 stars for customer service. I can't remember the woman's name but she has Blue or Purple hair. She is very nice every time I go through the drive through!! I never have issues with my food at this location.
Sour cream baked potato was bigger than expected and very tasty. Chocolate frosty as delicious as always.