Every time that I seem to come to this hope Mills sonics something bad always winds up happening with my order! either it’s unfinished, items missing, or food just looks tore up when served!! Sonics always fails to give out napkins, straws, and marinara sauce, even when you ask them… I believe that the owner should visit their locations and act as regular customer just to experience the kind of service their employees are giving our community… take some pride in your JOB. After all, you applied for it…
I'd give this location zero stars if I could. Milkshakes are warm, plain vanilla even though I ordered an oreo cheesecake mastershake.... Nothing we order here is ever right. Sonic blasts aren't even mixed up; just sprinkle with whatever candy or cookie on top.
the server was working her behind off. very impressed. food tasted good!
It's very fast it offers fantastic ice cream and slushy l but everything else is terrible. There food is not good at all. There fries and tater tots are good. But that's the only food there that's edible. I have eaten there several times with hopes that maybe the food would be better but it's very cheap and just nasty. It's a waste of money do not recommend
Everytime I go to this location the food is hot and the service is quick. This is important because I usually go on my lunch break and don't always have a lot of time to eat.
Yea I stopped and got a bacon egg burrito supposed to be with extra egg and bacon paid for extra. Now the burrito's at McDonald's were bigger than this. It was pathetic. I think your employees are lazy and didn't want to cook extra egg or bacon. And really there is no excuse. Just means I have to get food somewhere else.
I love coming to Sonic because the food is fast and good. But I watched 8 employees tonight in the kitchen playing and talking while ignoring customers. Y'all do know that we can see in those windows right? We sat here 15 minutes listening to other customers press their buttons and also be ignored. And it was only 8 cars in the parking lot and most of them were employees cars so definitely wasn't them being busy. At least acknowledge the customer and ask them to wait a moment. Don't just ignore business. It was delivery drivers waiting. Customer service matters.
Normally the food is great. Couple times we have sat and been 'forgotten'. No biggy. My biggest problem with this location is the fact that they mess up the drinks every single time. Strawberry limeade is soda water with strawberries. Cherry coke is almost straight cherry syrup. French vanilla iced coffee, old burnt coffee with a splash of regular creamer and mini m&ms. Yes m&ms in coffee. I've been given this location chances but I really don't recommend it to anyone if they are looking just for drinks.
Poor after making specific orders Burgers were not cook to proper temperature cold and I asked for double bacon cheeseburger and got a plain cheeseburger. I don't think we have to check our food before I leave if I have to check food and order is wrong you got to understand this.is a poor experience in staff and management
We waited 20 minutes for our order, and we had to push the button for them to remember that we were waiting. They brought the food cold, overcooked and my burger didn’t bring the onion ring. The service was slow, bad, and the food garbage. We are definitely not coming back.