I am very sad to rate this low because the girl at the cash register and manager working with her were both so sweet. I ordered hash browns for me and my boss, a donut, and blueberry muffin. The hash browns made my boss and I very sick, we immediately were running to the bathroom after we ate, and the donut I ordered had a long hair stuck under the icing. I am too afraid to eat the muffin now.
Our favorite spot in Fayetteville. Fantastic coffee every time? The avocado toast with tomatoes will change your life
I stop here almost every single morning on my way to work, and always make sure I order ahead - usually about 10 minutes before I get there. Never, and I mean never, has my order been ready by the time I get there. Every single time I get pulled up and told to wait for a latte and a bagel while I watch 10 cars and drive through behind me get there items immediately. When I do finally get my latte it's almost never correct. I recommend driving out of your way to go to a different Dunkin.
My husband and I just left this store and it was the worst customer service I’ve ever received from a business. The drive-thru cashier and the food service worker preparing the order displayed an attitude as though we were interrupting their time. At the time we placing our order she was acting as though we were asking of too much their time. The food service worker preparing the food shouted in a rude manner “y’all need to move over there and I’ll bring y’all order out”!. NEEDLESS to say we CANCELED our order. There are too many Dunkin Donut stores to support rather than a store that obviously could care less of our patronage.
This is one of my favorite Dunkin Donuts to stop by. I go there every time I'm in Fayetteville. There are always smiling faces. Even with the long line , it always goes quickly and my order has never been wrong. Great job guys!!!
I asked for a toasted croissant and got a soggy one with the butter dripping not the way they should make them. Or when I ask for the butter on the side the butter is frozen. Please do better guys
Love this Dunkin! Crew is great! The lady baker (used to be at the window) is always amazing. She brings a smile to my face every time I interact with her! Nice new gentleman today, great service!!
Wish I could say I have one bad experience here but it seems like every other time they mess up my order. The latest time I placed my order they read back my order to me correctly and it was still messed up. Instead of an everything bagel they gave me a wheat bagel. I ordered two coffees and they charged me for one. When I pointed out that I ordered two, I was told I could go back through the drive thru and order another.
Did an online order, ordered 4 different donuts. Got there and they didn’t have any available that I wanted, maybe 3 different to choose from. My nitro also tasted like it was a forgotten about drink. If I wasn’t on the way to the airport I definitely would of gotten a new coffee.
Friendly staff.. Donuts were fresh. Drinks were made properly.