Chick-fil-A

6910 Fayetteville Rd Ste 246, Durham - 27713
64 reviews
Fast Food Chicken Shop Salad
(919) 806-5557

Bad system for mobile pickup - whoever is manning that station is also running a register, so I stood there for awhile after I heard the cooks call out that my order was done (but placed out of reach) before they got to me at the register and my food was lukewarm ?

This was my first time doing curbside pickup for Chick fil A at Southpoint. I ordered through the app a market salad with no blue cheese. It was quick and easy to pick up. Unfortunately when I got home my saas had blue cheese and no dressing. I called chick fil a and Anna was great to work with. She offered to make me a new salad and shared they did not receive the special instructions. Lesson learned will call or go in for special requests. I was able to get my salad and it was super fresh lettuce and fruit. I don’t know if the other customers went on a day where the salad items were old but I have no complaints. I plan to order this salad again since this was my first time.

Was very disappointed the staff was great but the food came out with a very soggy bun and the chicken was very dry and seemed like it had been cook a while

They bagged 10 orders at a time then handed out each bag only after bagging all of the orders

They bagged 10 orders at a time then handed out each bag only after bagging all of the orders

Who wants flimsy floppy French fries I asked them if they could cook them and they said sorry......

Delicious as always ? Best sweet-tea also!

Always leave here with something wrong with my order, today I didn’t even get my food and the rest of my family did. Tired of having things wrong!

Friendly staff that keeps the high standards of the brand.

Rude employee named Michel mocking and making fun of customers with other employee.. never observed such behavior in any of the other locations