Ladies room was disgusting and dirty. I luv Bruggers but don't think I will visit this facility again This was my second visit in several weeks. Poor customer service on first visit and server was rude to me. My bagel was shaped funny and pressed down.
I got the bacon avocado and tomato, but with regular eggs on whole wheat everything. The sandwich has potential, but the bagel was not toasted long enough to actually seem toasted (and did not seem that fresh), the avocado was a skimpy smear until I asked for more, and the eggs which are advertised as "perfectly seasoned" did not seem to be seasoned at all. I was not greeted when I approached the counter, and the guy making my sandwich seemed a little grumpy. Plus the dining room was closed, so I ate in the car. I feel like two stars may be generous.
I always leave here with a smile on my face. The bacon better cheddar is awesome. The coffee is great too. The prices are great too. The bagels are freshly made here as well.
Bagel quality seems to have gone down. Too bad. I've been going here occasionally since they opened; I don't have so much reason to go there now. :(
The black gentleman at the counter was rude. This ruined the dining experience for me.The young lady that made our sandwich was polite.
Brunch is best here. Take it to go and I highly recommend their bagels! Cheers mate!
super good bagels, super close to everything too making it very convenient!
Went sunday mid/late morning. My western bagel was delicious. It pretty much tastes the same (so consistent products) at all the locations I have been too.However, the customer service sucked. The young lady at the register did not want to be there and made sure we all knew by her demeanor and her words. There were three of us together placing our order. My order was done first. She asked me to come up to pay but I told her I was waiting for the other two as we were paying together. She then rolled her eyes and waited. You also have to order coffee at the register. My two companions asked for house coffees and she said they were out. I don't know why they would be out and the day is barely getting started. So one person asked for a hazelnut and the other a dark roast. When she handed it to them, they asked which was which. She smacked her lips and said " I don't know. You can just smell it to find out." Wait,What?! We were tired of her at this point. The two who got coffee did wind up smelling the coffees and having to switch because she gave them the wrong ones. When we paid, we gave her cash and needed change. She then smacked her lips some more and started mumbling and grumbling, I guess because she had to use her brain to count....?If you don't want to be there, don't show up. Don't treat customers with disdain and disrespect. The food was good but not worth me coming back to this location.
The bagels get squashed flat now, and the folks working behind the counter did not seem to be thorough. There was one really nice employee that kept me from giving just one or two stars.
Unlike the Brueggers on MLK, they never run out of plain bagels. And they're fast.