I strongly recommend avoiding this location,But if you must go I have prepared a handy guide.1) do not go when you are hungry. Rookie mistake.If you must then bring a snack, you're going to be in line a good while. Make sure you have gas or a decent charge. If you have children, well good luck.2) Be prepared to compromise especially if the order is large, say more than two sandwiches. They will be out of something, just have an alternate and you'll be ok.3) Now some good news, your food will not burn your mouth, I assume part of the wait is to let your food cool down.4) If you do not check your order you are a special kind of stupid. If it is correct then immediately go buy a lottery ticket.Best of luck
i have never given a review in my life. that’s how awful this place is. me and my family came down here for great wolf lodge and stopped otw home for something to eat. in the drive thru they just shut the window after giving us half our food and didn’t respond so we pulled off. my boyfriend didn’t get his food so he went back inside and was ignored for ten minutes. the girl actually PUSHED HER FRIEND TO BLOCK HIM FROM LOOKING AT THEM. and they continued chatting. the employees. we got one straw for three drinks, and they had an awful attitude. i would give NO stars if i could.
If you are going to post your hours online, you need to abide by those hours. I pull up at 8pm today to find a hand written SIGN on the drive thru saying "closed".Pathetic business practice. I'm sure they would have screwed up order anyway. That's the norm for this location.
The store has great customer service when their employees are in and the employees are very friendly. When I ordered online at night when it said they were supposed to be open, there wasn't a single person there and they were closed. The next day however they were kind and set things right for the order that was never prepared the night before since the place was vacant
Worst Wendy's I've ever been to. Messed up a simple order several times.
This is the worst Wendy's EVER!!! They are SLOW, RUDE, and VERY UNPROFESSIONAL!!! I'll NEVER go there again! I'll starve first before I ever go back! I wish I could give it -5 stars!!!
Would rate a 0 if that were possible. This Wendys closes at 7pm every night, I'm sure they're short staffed as most places are, but that's just ridiculous. It's not like the staff that they do have are any good at their job either. They're rude, act like you're bothering them even though it's their job, and rarely get your food right, hot, or fresh. Not to mention you can show up there at random times during the day, just a week ago I went through the drive-thru at 5pm and someone came over the speaker and said they weren't open, and that wasn't the first time. If this wasn't the closest Wendy's to me I would go elsewhere but I'm to the point where I'll drive 5 more minutes to a store that is open with employees who actually do their job correctly without being rude. This Wendy's needs a complete new crew, starting with the manager, or you may as well just close it down. Sad too that the location is right by Concord Mills yet you can rarely even get there when they're open. Went tonight half an hour before they closed and they were out of chicken. I don't believe that at all, I just think they were lazy and about to close so they didn't wanna have to make anymore. One of the worse Wendy's I've ever been to. Go at your own risk.
my family and I ate at Wendy's close by the speedway (on Concord Mills boulevard)..our burgers wasn't done..all was raw..I talked to the manager and he offered to give us fresh burgers.buy didn't want anything from Wendy's after that..
I was served a raw chicken breast. Unfortunately I ate part of it before I looked at it and was horrified. I immediately reached out to the store with no response
First of all very unprofessional, ordered a meal my medium fries half empty I go around this employee said I got you and gives me same amount half way I was so mad I wanted my money back ..smh!! I will not come back to this location!