Nice store with inside and outside seating area. Friendly and fast staff. Has drive through.
Very typical experience at this location. Wasn't busy inside, drive thru was full. Still pretty quick service for both drive thru and in store customers. The restrooms were less than good. They needed to be cleaned and had trash all over the floor. Both restrooms were about the same. I would have given 5 stars had it not been for the restrooms.
The girl at the cash register saw me come in and turned around and started working on something another employee working there told her four separate times to take my order she turned around came to the register and said can I take your order I said good morning she said again can I take your order so she didn’t as I’m sitting there waiting for my order to come up a couple other employees were talking to each other about getting the job done hanging out there nobody That worked in the store was in a good mood. Not a good place to start your morning
There's simply nothing special about it. It was 3.50 for a medium coffee that tasted burnt. There is obviously a trend that some folks like and I'm not saying anything bad about them. However, there are folks who happen to be in the area and just want a coffee. I wish there could be a regular ol' coffee section as well as the fancy names with whipped cream section.
Great apologetic partners with empathy for their customers. However, due to them being overwhelmed I waited 20+ minutes for a Grande coffee with crème. Now usually I order a plain latte or mocha, however I didn’t have time. To top it off, after my name was called and coffee was set in the waiting area, I watch a customer literally pick it up and take it. (We had the same name, but his drink was different then mine).1) Starbucks Corp. it is your obligations to make sure the volume of your stores are able to be serviced. This is not a management nor Barista level situation.2) Coffee is now in drink rotation? Horrible choice of a decision. This needs to be changed back to the barista who initially takes the order. This will also solve problem number (3) in my situation.3) Your store was literally so busy the manager closed the cafe for business until they could get caught up. Wise choice, I would have done something very similar. However, the handoff, personal connection, and accuracy is extremely important. Had my coffee been “Handel to me with my name called, eye contact, exit greeting…this would have all been avoided.These poor baristas and managers work like dogs while your CEO asks for raises that are an extreme excess to our economy and what Starbucks promotes as equality and justified value in their employees. Yes employees, they aren’t partners when they are left to deal with this kind of stress with horrible tools, budgets, and pay.Bring back Howard Schultz, greed has literally ruined this organization as well as the lack and ability to adapt to the culture of its success. Your going to have to find a strategy that actually works with the volume and constant change in traffic. Why? It’s the business you chose.
I ordered online for the first time. I highly recommend that quick and easy service. I walked right in got my stuff everything was correct walked out. I'm sure it didn't even take me a minute from entry to exit.
I love this place. The frappe was so amazing and my breakfast was so delicious. I literally have never had anything but excellence at Starbucks!
Very pleasant baristas. Not good selection of products at all. Made our drinks as requested.
I love this location! They always serve everyone quick and line moves fast and are very pleasant and friendly as well. Have had horrible experiences with the Starbucks in north Concord, it's like night and day!
The manger name Jenna something like that I try to order everything I told her I need she told me out she told me she sold enough for today and we almost out of everything I can’t sale you anything if I want to make you a special drink it have to be double charge it was 7:30 pm I can’t understand why she’s working if she doesn’t like her job I been ordering from that place for 7 years when she be come a manger she made it the worst place