The young lady that waited on us mustâve been new. It took forever to receive our food, then it was cold and she forgot a few things that was part of the original order. She needs to go back through training.
Had a great evening out.
Our waitress was not in a good mood. She didn't smile, she looked tired like she didn't want to be there. But it was Father's Day and I was trying to maintain a pleasant attitude so my friend could have a good time. But we were not happy with her service.
Nice place for location, with shopping center parking lot. Had to wait only a few minutes for a table as they are net yet back to full staff and had seated all the current wait staff could handle.That said, the server was slow getting our order, getting it in and bringing it to us. She had to be reminded we were waiting for several items and more than once brought incorrect things to us, looking confused when we informed her 'those aren't for us'.The food was excellent, and the patron margarita was perfect.
Went for my fatherâs birthday and the food tasted fresh, the manager was very nice to clean both high chairs and our table before giving them to us and our waitress made sure we had everything we needed. They spaced us out from other surrounding tables due to being short staffed and we loved it. Iâll go back again. My summer specialty drink was on point.
Our server, Justin, was very sweet & attentive. The food was brought out piping hot. The Walt's fried shrimp was delicious but the shrimp scampi was bland. I ordered the pina coloda drink & it took forever to come out. Once I got it, it was watered down almost & pretty flavorless. I usually enjoy that drink but it wasn't good this time. The vent in the women's bathroom had rust spots & mold around the whole rim which was pretty gross.
I sat for a long time before my waitress greeted me. Several staff walked by my table without so much as speaking. I didn’t even have water, bread or silverware so it was clear that no one had been to my table…k was just sitting. I never received the lobster bisque I ordered and had to request for it to be removed. The shrimp I ordered for my salad were salty. I asked for my dressing on the side so I could take half my salad home, but it was too salty so I didn’t even take my food with me.
Ordered food, ended up having to get it to go because it took over an hour for them to bring it out after we ordered. We had to ask for the complimentary biscuits after our waitress third time coming to our table. Drinks took over 25 mins from the bar. We get our food just to be served a half plate of lobster pasta priced at $26. It had more sauce than noodles. You can see the bottom of the container. On top of many things forgotten and having to ask for twice. Service here is not good. We’re pretty reasonable people especially with my husband being a waiter half his life, he understands but this was unacceptable.
I will Never go back ! Waited over an hour and then hostess said her manager said not to seat anyone else. Although they kept taking names of guests to seat? Why not tell someone that before waiting an hour!!! Very poor service! Poor management! Still open for several hours and what they should have done is closed down if not enough help! Went across the street to bone fish grill said down right away. Service and food was amazing!!! I will not go back to Red Lobster in concord!!!!
Service was slow and for a higher end restaurant we ate with plastic utensils. Was definitely not impressed.