I live on the opposite end of South Tryon but will literally drive here instead of the one around the corner from my house which is o Wilkinson. Very diverse atmosphere.
The young lady in the pickup department was great went out of her way to help me
It's Memorial Day weekend and you think they would have more cashier's on staff than what I see. It's 5:27pm ET in Charlotte, NC and the lines are ridiculous. WalMart you should know the true since of what Customer Service is and these long lines and being understaffed is certainly not it. Better customer service is what I would like to see going forward. Improve that and then I'll revise my review.
Shelves have been empty of many things lately even though production of goods is up. Registers are rarely adequate for the number of people shopping. I have in the past stood in line for twenty minutes and been told the register was closing with the person before me. I refused to leave and placed my groceries on the conveyer belt and asked the register operator where I was supposed to check out. She did check me out but was not happy to do it. I have gone to the limited number of items register with a large grocery order and been told that the register was for a certain number of items. This was one of two registers open at the time and the other register had a line almost to the back of the store. I told the operator that she needed to notify her manager and not to make the lack of registers my problem. I was expected to self check out a grocery order of over $200.00 several times and have refused. This store has poor management. I suggest corporate needs to come in the store and do what it takes to improve it. I see groups of employees standing around griping about working there. I was told by one employee they couldn’t answer a question because she was on the way to her break, not on break but on the way to her break! The senior morning on Tuesday always has too few registers open. The reason seniors come early is to avoid being in the store for long periods of time only to have to stand in line for sometimes only one open register. Being in line increases the chance for exposure to the Covid 19 virus which seniors are more likely to contract. This store used to be a pleasant shopping experience. It is not a pleasant shopping experience now. I think more supervision is needed and employees need to be held accountable to do their jobs.
You cant buy anything at this store because everything is locked in cases. Men socks, underwear, condoms, auto care, beauty supplies. You name it a simple 10 minute in and out trip takes over an hour. You are better off ordering online.
My experience at the store was just horrible. I asked a worker in the self-scanning area to help me scan my six items to avoid the long lines with a regular cashier and she quickly told me that she did not know how to do it so therefore I had to go to and stand on a long line to be checked out. I will never shop at this Walmart again poor service.
Always find great deals, I typically use self check out and the Ladies who work that station keeps the line moving fast
The lines are horrible. They only have about 2 human cashiers and the lines are out the door with the self checkout aisles. But this is wal mart, what do they care about how their customers feel. Everytime you go in there shelves are empty with everything you looking for, and the lines are excruciating. Its horrible. You would think being a multi billion dollar company that they would try to do better for their customers and they know it's happening daily and do nothing to try to fix it
On this particular day it wasn't over crowded. I went in for 1 specific item, got in checkout w/ 2 items. Left in 15 mins from entering. I haven't been here much since pandemic. The best times to go are 6a.m. in the morning on a Friday or Saturday.
Aisles just didn't seem to be stocked fully, I understand they base products off of demographics, but man the selection was horrible.They had only 4 registers opened for custmers requring a clerk and the rest was self checkout. It was entirely too many people waiting in the clothing area for a register to open.