Service was quick, ice cream was good, serving size was generous, but they rushed putting the cones together. They just popped the ice cream on the cone and they were top heavy. 2 of my kids lost their ice cream on the ground within minutes. If you have kids, I suggest getting a cone.
Wow! Some of the best ice cream I have ever had! I had a two scoop cup with Sea Salted Caramel and Banana Pudding. It was awesome. My coworker got a two scoop cup of honey vanilla and he liked it as well. Really great homemade ice cream. Highly recommend this place!
Called and placed an order for an ice cream cake. The employee (Will?) was extremely helpful and went out of his way to make sure the cake could be made in the time frame we discussed. Even better the "birthday cake" ice cream cake was amazing. Love the philosophy this shop operates on and you can taste the results in their products.
No complaints. Delicious ice cream. Fair prices.
Delicious ice cream ?? topped with Amazing customer service!! In my opinion the best ice cream being served in the Ballantyne area! Many flavors to choose from as well as tasty non- dairy options!We had the pleasure of being helped by Will?He was great with my children, very patient, and easy-going! It was a great experience on a very hot afternoon!!
Love their ice cream, they never disappoint!And they let you get two different flavors in your single scoop ?
As a visiting South African to my now resident daughter, never tasted ice cream quite like the flavours from this establishment. Unique and flavours vary often - "coffee/toffee" was sublime: yum!!
Wow, oh wow! This place was great! We were in the area Easter Sunday. Other Icecream shops were saying they were open but did not post updated hours for the holiday! Are we glad! We were about to turn in and I seen the disappointment in the kids eyes. I called and a really nice young man answered the phone even though they did not open for another 30 mins. Talk about real customer service. He politely said “Yes we open at 12” the kiddos were truly excited. We were the fist customers and will be repeat even though we live 30mins away. It’s worth the trip. I wish I didn’t press the wrong button for the tip I feel bad about that. But I will triple tip next time. The HOMEMADE WAFFLE CONES MADE US VERY HAPPY!
Loved the service and the options. Great product! My granddaughter can't tolerate dairy so their nondairy choices are a winner.
Been a customer for 2 years now, quality has deteriorated over time. Last visit (12/17) the ice cream served felt like it has been in the freezer for over 2 weeks. Sqoop size is HUGE; you cannot eat 1 sqoop alone. I feel there is a lot of wastefulness since I have had to throw out a little bit of ice cream every time. Kiddi sqoop is too small for an adult. Too pricy as compared to other places nearby. Sourced locally = high price (should not be that way)