Sunflour Baking Company: Ballantyne Bakery

14021 Conlan Cir B-9, Charlotte - 28277
200 reviews
Coffee & Tea
(980) 237-8881

I have been a huge fan of Sunflour Baking Company since moving to Charlotte 3 years ago but this location is absolutely awful. Today's experience was terrible and I will not be back.I placed an online pickup order at 2:30 pm which was accepted and showed a pickup time of 3:04 pm. I arrive at 3:00 pm and am promptly told by one of the employees "Sorry, we're closed." After explaining to them that I am here to pick up my sandwich order which had a 3:04 pm pickup time, I was informed that they stopped serving sandwiches at 2:00 pm and only "accepted the order to refund it." The communication (or lack thereof) was completely nonexistent and resulted in a waste of my time and money.The best part, I was not refunded and my card was charged. So glad I have to deal with a credit card dispute tomorrow.

I’ve lived across the street for Sunflower Baking Company for a year and am so mad at myself for never giving it a try until now. My boyfriend and I went this morning for breakfast. We both LOVED our food. My matcha latte was absolutely perfect. I even went up again to order more. The macarons are HUGE and delicious! The ladies that work the front counter were so incredibly sweet and work super fast. We are absolutely going to be back.

My Southern BLT sandwich was incredible, the macaron was massive and super delicious. Their drinks were really good too, my girlfriends matcha latte has really good and my Jasmine green tea was super high quality. Super good service to top it all off. We’ll definitely be back! :)

We absolutely love Sunflour Baking Company! They serve organic coffee and they have several milk choices as well. Best morning glory muffins and almond croissants! Friendly staff and bright cheery atmosphere!

I love this place. Great coffee and light breakfast items at a reasonable price. I had a cappuccino which was perfectly done. Also had a vegan banana chocolate muffin which was delicious. The place is very nice and functional. Lots of natural light but simple at the same time. There's outdoor seating as well. The staff was kind and fast. This is what a local coffee place should be like. I'm from Atlanta and wish I could find something like this.

Had a very nice cortado and a coconut macaron from here earlier today. Fair prices and delicious items. Definitely check them out if you're in the area.

Amazing experience at this wonderful bakery! The sweet girls behind the counter were very helpful picking out our delicious cookies, they have a great variety of yummy treats, sandwiches, soups, teas, and coffee. Breakfast sandwiches, and breads!!! Everyone should check put this SWEET spot for all their yummy cravings!

I am so disappointed by this location! Sunflour is one of my favorite places for a breakfast sandwich and pastry. I have been to all of there locations in the Charlotte & surrounding area. This one continues to have problems. Their pastries are about the only thing that stay consistent. Their #2 is currently a pregnancy craving of mine, I add the basil/walnut pesto with avocado. I have been given the sandwich missing an egg, with an ice cold egg and no cheese, with the tomato pesto instead (which is not good IMO), missing the avocado, etc. It boggles my mind how EVERY SINGLE TIME something is wrong with the sandwich. Ive ordered online, over the phone, and in person. It doesnt matter, wrong everytime. This is the closest location to me and it's still 30 minutes away. I wont be going here anymore sadly and will just have to make the drive to the other locations. The staff seem like they mean well but goodness, someone has got to whip things into shape.

Poor customer service. Rude staff.

This location is best to me. You must try a breakfast sandwich with the English muffin. Lmk how you like it