This location is sometimes good, sometimes not as good. Recently waited 15 minutes for a mobile order. So I’d suggest ordering at the counter in store if you’re in a hurry.
Its Starbucks so what more do I need to say. Always a lovely staff providing top notch service.
This is my favorite Starbucks in Charlotte! The service here is always top notch.
worst Starbucks. waited over 20 minutes for a Mobile order single coffee. 6 employees, half just standing around. Do not recommend especially if you don’t have an extra 15-20 minutes to wait
We were in town visiting and stopped at a few Starbucks but they didn’t get our drink right. We decided to try this one because they had the highest stars and closest distance to our hotel. They had got our order correct but have very poor customer service. You should never put your finger up to tell a customer to wait mid sentence as they’re ordering, I rather you say “one moment please” or “hold on” like normal people. The girl was rude to my sister while she was waiting for her drink but there was no name or label on her drink so how was she supposed to know it’s hers? She point and said “that’s yours!” like my sister was dumb for not knowing it was her drink. It’s not what you say, it’s how you say it. Hopefully they tighten up. I don’t care how many stars a place has if they’re employees are rude and talk to you however they see fit.
Dude I love starbucks.Find attractive women there.Drink attractive drinksSpend my millennial money.10 stars for Starbucks - buy their Everything
This location was filthy. Tables uncleaned, floors covered in debris and bathrooms especially dirty. Pour over coffee was good.
Nice people but an overrated coffee brand, support Mugs Coffee, an indie shop that is always great
Great customer service!
The drinks weren't a big thing. The attention wasn't really bad. But what made me mad was they closed at 8:00 PM when they were supposed to close at 8:30PM. An old lady who was working as Uber, drove for about 15 minutes to arrive on time but it wasn't possible for her because they closed early.