I’d give them 10 stars if I could!!! Me and my family came here while visiting Charlotte NC. We told them we never been here before and had questions about the menu. Staff was so helpful in explaining the menu and flavors. My 8 year old also has Type 1 Diabetes and we asked if they knew the carb count for the different sizes. They pulled out an entire binder filled with nutrition information and were so helpful and patient in finding the flavors and sizes my son wanted to try. And finally the Italian Ice was so good we got Unicorn, Sugar free Mango-peach (which my son loved), Pina Colada, and peanut butter marshmallow 10/10 would recommend!!!!! Thank you so so much it’s hard finding diabetic friendly restaurants and dessert shoppes ?
This is one of the best ice cream establishments I have ever been to. The service is excellent and quick, while the treats are delicious, sweet, and delightful. Everyone was super friendly and comprehensive th the difficult tasks I gave to them. Although I haven't been to Rita's often. I will definitely say that I am 100% willing to come back and have another amazing experience.
The Arbors Rita’s Italian Ice Location is absolutely one of the best Locations in Charlotte. I come to this location to get Italian ice at least a few times a week. Today, I came and wanted a Pineapple Misto, they didn’t have enough of the flavor to make a Large Misto due to the flavor being a hot commodity. Instead, I got a blue Raspberry Misto and was also given a small Green Apple Italian ice for FREE! This gesture may be small to some but it absolutely makes me feel like the staff really care about pleasing their customers and will go above and beyond to ensure they are satisfied.
This is my sons favorite place to go EVERY Friday! He wants 2-4 quarts everytime!!
Been to Rita’s in PA and always had the Italian ice which was always great. Location was very clean and the staff was super friendly which always makes for a better experience. Decided to try their custard , Strawberry ? banana ? with toppings and a plain vanilla. The vanilla unfortunately did not impress me at all , the strawberry ? banana was a lot better and the toppings were a nice portion. Definitely a nice place to go for a some Italian ice and will go back to try the ice cream ?. Custard just not very impressive so I would probably stick with the Italian ice or ice cream.
A nice little place to go and have a sweet treat with family. Very nice people provide very good and courteous service.
I got unicorn Italian ice. It was good, taste sweet like cotton candy
The guys that worked there were very attentive and service was great....the custard is ok. Good...not mind-blowing.
Weekly visits to Rita's when they're open for the season. No matter how long the lines are, the workers quickly and politely get you served. Black cherry is my favorite-- I love the bits of fresh fruit inside. Reminds me of real water ice from back home.
My fiance & I have visited 3 times already. The frozen custard is delicious! I think customer service could be better when greeting (couples) it'd make us feel more welcomed. Thank you.