Told me they was short of staff when it was 5 cars waiting in line to get food. I asked him how are they able to get food and im not he told me its for door dash first of all who door dashes at 3 in the morning and if they can order how come I can't he closed the window on me. Jack in the box is a disgrace. I'll be glad when they go out of business.
My goodness, what a pleasant surprise on a Thursday night! (Considering Mc Ds next door didn't have a single light on, looked like a ghost town) This Jack in the Box stood out shining bright next to the darkness, and the Woman who ran the drive thru was extremely friendly, and welcoming! She was so kind, fresh food and friendly service! Due to the desolation of covid, she showed she cared about us, herself and her job with awesome HOT FRESH food that was just made. Definitely be revisiting this location!PS The chicken strip are fantastic and made out of REAL chicken!! ?
Their cherries tasted like bombs. The whipped cream was probably old because it was pretty chunky. They also forgot our churros which we were super excited to dip in our shakes. Oh cheese. Also their chickies made my tum tum hurt… ???
On 2 different occasions I have been rejected at the drive thru early in the morn (around 2:45am), given the excuse that the system is "down" and they can't take orders, although on both occasions there was a car at the drive thru window getting food. Kinda shady! Needless to say that this will be my last time coming to this Jack location
The reason I'm giving 5 stars is for the wonderful woman who runs the drive through there, I think her name is Sharol? Carol? She's whose been running that drive through every single time I've gone there the last 2 years and she's fantastic, I'm terrible with names but she deserves a shout out. Great job hun, keep pushing.
I have always loved Jack in the box from way back to the late 70's and to this day they have never disappointed me, especially with my favorite tacos! I just wish they would open more restaurants.
At this point I give Up !!!!Can I just get some Curly Cheese Fries no bacon,no ranch sauce, just cheese on the side or even on the fries. I can say honestly I have waited several months during the pandemic to give ratings & grace for this Jack location because of the lack of workers. I know its not easy but man. It has increasingly got worst. My food is Never hot, even after being in line 20 sometimes 30 mins. Charged $3.50 for some fries in a combo that I didnt want besides I don’t like ranch on my fries. Also I work alot and the weekend I sleep in and wake up starving at 8/9 and want a hot sandwhich. Not happening here EVER in the pass 3 years. I keep asking just a side order of cheese sauce . I dont know how to charge for only cheese I am told. Now the Cluck chicken would be a Great Sandwhich if it was not over fried hard and luke warm. I give up so grocery store here I come. I believe the days of Quick,Hot semi decent food service with a smile and no attitude is OVER. Unfortunately I am finding most fast food in the Pineville Matthews Area to be absolutely Horrible. Can I have my $12.50 back? So I know what your thinking why go if the food is bad your right !!! But I keep hoping that things will change Opps my bag and thats on me
Food ordered online must be picked up at the drive thru. I went up and asked if it's ready, the person at the window started to say something, and suddenly the next one came with a big shout that I have to stand in line, and if it does not suit me, I can cancel the order. This girl was aggressive, arrogant! I hope that she will be fired, because such people should not serve customers! I hope that her boss will draw appropriate consequences for her outrageous behavior!
The store was open, lights on, people in front of me at the drive through. Nobody was taking orders. Each car would pull up, wait to be greated, and when that didn't happen they would drive away. This was a very bad experience, but luckily other places to eat are right negreater, I would skip this location for some time until their operations improve. I am hopeful this was a short term issue.
What a great experience I had the man at the window was extraordinary He was thoughtful He was friendly and just an all-around great person to talk to. My kids said when can we go back there to talk to that man. :)