Picked this property because it was the first shuttle to arrive at the airport after I missed mh connecting flight. Sure glad this was the one! The shuttle driver on 8/8 around 9pm was amazing. Very helpful. Arrived at the hotel and checkin was quick and smooth. The hotel restaurant was open until 11. Iesha was the bartender and she was great. Super friendly. I had a hamburger and while it may be because I was famished, it was an amazing burger. Iesha said the patty’s are fresh and it definitely tasted fresh. Cooked to perfection. The room and bed were comfortable, just what I needed. The price was quite high for the room but I get it, it’s near the airport so they can get the rate as people are desperate.
I have stayed for several other IHG properties, and this I can say is one of the worst, cleaning levels are very low, restaurant food not at all good. Night shift personnel at front desk was no so friendly, kind and helpful. Nevertheless, insulation for the rooms noise is acceptable by considering proximity to the airport, much better option by far the Hampton inn hotel that is just at side of this hotel.
Super kind staff (front desk and shuttle driver!) and the restaurant downstairs has really really good cheese curds. Also if you’re a Delta employee you get an additional discount! Room was spacious and bed was actually very comfortable.
I had the pleasure of staying there for a night. It was comfy, clean and the staff was very friendly. Thank you to Sharell for help on getting a shuttle to and from the airport and to the gentleman at the front desk (Igor for his name) but I check out on 7/13 and when I called down for an iron cause the one in the room was not working he made the call and I had an iron within minutes. I will definitely stay at this property again in the future while Charlotte. Thank you for the hospitality it was excellent!!
Was super clean, very friendly, very helpful with all our luggage, ( 2 weeks in Mexico, with 2 teenage girls) restaurant was reasonably priced! LOVED the little Robot that brought our salads and pizza. Very cool.
I stayed here after a missed connection and had no issues. I like that the shuttle runs on a 24-hour rotation. The room was clean and the mattress seemed fine. Restaurant in hotel, fridge in room. Front desk service was friendly and quick. Would easily stay here again for an airport overnight.
This well kept hotel is close to the airport with a free shuttle. They also have a pool, though we weren't there at the right time of year to enjoy it. There is a restaurant and bar and breakfast buffet is available, but not included.
Great place to stay for an overnight. We had a layover and decided to stay there instead of waiting in the Airport. We had an excellent shuttle driver who picked us up right away - he was super nice and professional and shared information about the restaurant at the hotel which we took advantage of (food was really good too!). He helped us with our bags and in we went. We went to our room and then headed straight down to the restaurant. The hostess seated us right away - Oh - I forgot to mention - the wonderful hostess was also our shuttle driver. Rosie was our waitress, and she was also wonderful. Come to find out that our Shuttle Driver/Hostess was also the General Manager - Mike Ratcliff- They were short staffed (as are most places these days), so everyone has to chip in and help to keep things going. What a great team running this hotel and I hope they know how much it is appreciated.
This hotel needs an overhaul. The lobby will deceive you into thinking it's a decent property.The beds feel like you're sleeping on bricks.Rooms are old and dingy and DIRTYThe linens and towels are dingyThe carpet is nastyThe bathroom was dirtyThe couch in the room was dingy and had dirt spots.The curtain are old and dusty.None of the hard surfaces had been cleaned.The overall feel of the room is dim, musty and old.Will not book at this location in the future.
PERFECT family hotel for quick overnight at airport! Professional, kind, quick, and responsive service from the front desk staff to the restaurant servers. Room was clean and tidy. Everything functional. Airport shuttle was easy and great! I will stay here again!Restaurant is decent. For a hotel restaurant, actually, it is good. The salmon was very, very good! Great for kids!