Denny's

4541 Sunset Rd, Charlotte - 28216
214 reviews
Diner American
(704) 597-9224

Wonderful staff very friendly outgoing talk to the customers I love it

I honestly don't know where to begin with this review, but I also want to mention that Denny's is one of my favorites so this experience was extremely disappointing. We walked into two waitresses bickering which prolonged us being seated. Once we were seated we learned they were out of half of the menu including most sides like fries. Well we both ordered a burger and onion rings and after waiting 33 minutes the picture below is what was served. The restaurant was not busy. Including us there was 3 tables. After informing the waitress she told us we didn't tell her that we didn't want the burger juicy. We asked for well done but this wasn't juicy this is uncooked fat. This burger has not been bitten into. This is how it was served. I don't live anywhere near a Denny's so I get excited whenever I can go and get my bourbon bacon burger and to say that this experience was disappointing is the understatement of the century.

Had a long drive ahead of me and went looking for a place to eat before heading off to Louisville Ky.Was surprised to find a 24 hour Denny's.Dedrick and his team have a very clean store, and Tracy, my waitress was just as friendly as he was. Enjoyed my good and my visit!I would surely stop my next time through.Thank you Folks!

It was great! It was not crowded at all, probably five tables had customers. We ordered the breakfast skillet and the only problem was that they did not have the chorizo, so we substituted with breakfast links. It was hot and made just right. The waitress was extremely polite and took very good care of our table.I would give it a five star except that we also ordered the child corn dogs and they were out of that also.

I’m ONLY giving 5 stars because of the only server and the one cook that was in the back. The server was amazing and she kept a wonderful attitude while being bombarded by orders. Dennys corporate, I’m looking at you, you need to do better. Thank you so much to the wonderful server, and the food was good as well.

This location has never been excellent or even satisfactory each time I've tried. Part of it is the staff, then quality of meal, the other part is cost cutting. You can easily see where this location/Dennys is straying away from what made them reputable. The pancakes are the best value on the menu IMHO. Quality of all other products has diminished over time. It's OK food, there's just 10 or 15 other places I'd rather go to for diner food. Good luck.

Great service !! With only 1 Cook and 1 server for the whole restaurant there is a wait but the employee were super nice 2 ladies very attentive considering they were so busy.

Bourbon bacon burger... delicious! Great service... Tara is a delight and made sure all orders were good to go. I dined in and enjoyed a quiet space that was mostly empty. Food was hot and good.

Ordered through Grub hub order was delayed. Was informed by the driver that the restaurant only had 1 cook and the girl was extremely rude to our driver and so our food suffered. Why have online ordering available if you don't have the staff to handle the volume. Step up or move over so someone else can. This is the second time we tried to eat Denny's and the last. What happened. Used to be so good

This place is typical Denny's under the pandemic. The staff was limited but are working their butts off. I haven't seen the owner there since the pandemic. Maybe they just don't care but their employees do. Hint: Maybe reward them for loyalty at the age of switching jobs. Seeing the owner once in a while, can boost morale and give the customer confidence that you do care about the business you own and run.I would have given it a 2 but your employees that day with only two in the building a cook and the waitress added the extra star. Just because the choices are limited in that area, I could have driven to the Mid-Night dinner or took a trip to Concord.So Mr. Owner. Please give your staff the better pay and be there for the customers. Also your game machine on the right is rigged. The items are tightly packed.Thanks..