Paid $35 for garbage. Hot dog was old and burnt. BBQ was horrible! The downsized shakes are probably the only thing they didn't mess up. How and why do they mash the BBQ sandwiches into a ball? Never go back! Better food in the trash!
I had ordered two trays a steak style tray and a nacho cheese style and got two different meals and it’s disappointing because we ate them but they where dry and salty. We also spent 16 nearly 17$ and the meals we got was 15$. The sweet tea was very warm and we missed out on eating our cheese bites as well as our fries so we are very disappointed. COOK OUT u have lost my trust :(
Very disappointed! Bought 2 cook out trays, With corn dogs and one of the trays had a upgraded to a shake. What did we get not what we usually get a small little shake I pay extra for that I always get a regular size. We also asked for mustard and ketchup etch up we got 1 mustard 4 honey mustards no napkins no ketchup. So I asked for Mustard on the side my cashier KEYASIA said they didn't have any so I asked do you not put mustard on your sandwiches, she said yes, I said OK could I have a side of that. Her response' rolled her eyes and completely ignored me, this is customer service really? I go to cook out at least 3 times a week. Is this a new thing ignore the customer your loyal customers. I just wanted a side of mustard and then the trays sides if you want to call it that. Yes our sides were Cajun fries whichwas more cajun than fries and cheese bites, which were 5 little bites that were the size of a dime did we get the bottom of the bag?I may as a loyal customer give cook out another chance but I'm not really feeling it!! This was very very disappointing shame on you cook out.
This Cook Out is serving shakes in a smaller cup but charging that same price, the one on WT Harris Blvd still uses the correct size cup.There has been two chocolate chips in their mint chocolate chip shake.I GOT CHARGED AN EXTRA DOLLAR $3.67 FOR THE SHAKE AND AN EXTRA DOLLAR FOR???? NOT GOING TO THIS COOK OUT AGAIN.
Timing on the drive-thru was great! I ordered two milkshakes, my only complaint was that one of them wasn't mixed well, all of the Oreo cookie ingredients were in the bottom.
Pro tip, no one here seems to know cookout has 2 lanes, the cars will be wrapped around, don't be scurred don't be discouraged, just skip the lane and take the 2nd Menu! Seriously.As cookouts go this is a good one, never gotten my order wrong for years, take all forms of payments. favorite milkshake? fudge, walnut, cappuccino
Do not order the quesadilla from cook out! I ordered a chicken one for lunch and this is what I got!! No cheese or chicken to speak of And it was gritty!
This cookout knows my heart!Their smokey, juicy burgers fulfill my every need and desire!Some nights, I dream about the beefy goodness saturating my tastebuds with joy and gratitude to be alive!Also, the customer service is excellent. ?
Pro tip, no one here seems to know cookout has 2 lanes, the cars will be wrapped around, don't be scurred don't be discouraged, just skip the lane and take the 3nd Menu! Seriously.As cookouts go this is a good one, never gotten my order wrong for years, take all forms of payments. favorite milkshake? fudge, walnut, cappuccino
So glad to be back on the east coast to get this food. Cheap and delicious. The sweet tea and 40 milkshake flavors are a win for everyone.