Coco and the Director

100 W Trade St, Charlotte - 28202
237 reviews
Coffee Shops Coffee & Tea Coffee
(704) 353-6003

Stopped in for a cup of coffee on a Saturday morning. Service was fast and friendly. Coffee was fresh and tasted good. Atmosphere is really cool with a lot of places to relax and visit.

I love checking out new coffee shops. I won't be back here.Prices were comparable. The latte was mediocre. It tasted fine, just didn't impress me. Wasn't much in the way of food but they had plenty of beer and a good selection of coffee. Ordered a chocolate muffin as well, waited 10 minutes before anyone said anything to me (mind you it took close to 5 just for the latte and there was one couple in front of me). The guy who asked had just gotten there while the guy who took my order was ready to leave but got told to clean lids and straws.The environment is cool and plenty of seating. A very relaxed vibe. But the tables near the window hadn't been cleaned.It's in a great location, especially for people at the Marriott, but not worth more than one visit.Also...$15 for a French press!?

When I go to a Cafe the one thing that bothers me the most is the one size option. If I wanted a small cup of coffee I would order a small. I asked for a larger latte and when I saw the cup I said I ordered a large latteShe said this is the only size we offer. And I ordered a pastry. It was hard as a rock. We were there for a work meeting. And we ordered a few items for our staff. We all had purchased something to eat. I then asked for a plate she looked under wherever they should be and she said were all out.. They were all dirty. So they handed me a stack of to go boxes. Honestly I was really disappointed. I would say maybe next time. But I won't be coming back. Take care of your place. Customer service is a crucial part of today's broken world. All I Wanted Was A Large Cup of Coffee

The good:1. Great decoration2. Good location3. Friendly staff4. Good pastries and muffinsThe not so good:1. Was really hoping for a better quality coffee. Nothing really espectacular.

Nice atmosphere, coffee was just okay, and service was lacking. Was hoping for a swanky coffee shop with nice coffee design as their website shows, Here's what I got...

So glad this cafe was right under our hotel. Did not miss a day without getting a latte and a chocolate croissant. Delicious, cute and cozy atmosphere.

Good coffee and great atmosphere. Lots of seating and electrical outlets for work.

Great experience for a local coffee shop. I loved the design of the seating when you first enter. The employees were very friendly and inviting. The drink I purchased was very delicious. I would definitely go here again if I visit Charlotte again.

I’ve been here a few times to work, I like to sit upstairs. They have a lot of space and seating options. The atmosphere is cool- Good for individuals and groups, work or social. I had their bacon egg and cheese breakfast croissant, I didn’t get a picture because I ate it, it was really good! Their coffee is tasty also, lots of options.

Fun, cozy atmosphere! Drinks were delicious and so was the pecan sticky bun. Loved the seating in tiers, very comfortable.