Chick-fil-A

9801 South Blvd, Charlotte - 28273
207 reviews
Fast Food Chicken Shop Salad
(704) 552-7997

By far THE WORST Chick-fil-A experience I’ve ever, EVER had! I ordered at the drive-thru and from start to finish, all employees were extremely rude. Rude and unprofessional making us Latinos look bad, smh. I’m embarrassed for the way they were acting and speaking and the horrible way they were treating the customers. The guy taking my order had no manners, didn’t even greet me, just rushed me through ordering. Receipt says ‘Jonathan’, but I can’t be sure. Once I got to the window, they were laughing and socializing inside, with their Banda music all loud. Called me ‘Steve’ and didn’t even apologize. AND on top of ALL that, my order was WRONG! Please save your money and Do Not spend it at this location. Drive elsewhere, trust me. The extra drive will be worth it.

A consistent output of addictive chicken. Fast movement of the drive through due to a very streamline process. It is how fast food establishments should be, fast and consistent!

Customer service is terrible at this location. Never have I encountered such bad service at a Chick-fil-a ever! I ordered a salad with no chicken and no bacon. What was on the salad when I received it, a scoop of bacon I did not want. The salad looked as if it was literally thrown together, it looked so bad Greg asked what salad did I order. Don’t waste your time at this location!!

I always eat at Chick fill a but this particular location charged me for a DRESSING .. on the website they don't have the option to buy a dressing so why did they Charged me this time .. on the receipt says MISC SALE ... really?? For a Dressing... so dissapointed .

Friendly associates make it a great place to just want to purchase items. I love their waffle fries and enjoy most of the meals that I have had there.

Not allowed to dine-in yet, which was a real bummer. We went to see if the restaurant was open, but was forced to get into a long drive thru line. The food was good, but the workers were so robotic. There was no genuine feel of Chickfila from the employees. What happened to the hospitality? No smiles, no kindness, just blunt, "what's your order? Anything else? Oh, my pleasure. " Really wish that Chick-Fil-A would be Chick-Fil-A again.

This has to be one of the worst Chick-fil-A’s. Every time I go here something is wrong with my order! Whether it’s them forgetting to give me a drink,sauce, or even my food! They never serve you fresh food unless you ask for it. I remember waiting almost 10 minutes for fresh chicken strips and my damn fries were cold! Like what r you all even doing here? Just showing up to work cause it’s cute? Doesn’t make any sense! I bout breakfast this morning and got through the drive through pretty quickly however my hash browns were old! The box was grease stained badly so I know they were sitting in the warmer for longer than 3 minutes (when they’re supposed to dispose them and make fresh one’s)! I just can not with this location. If you wouldn’t want old soggy and Luke warm food why serve it to someone else?

I ordered large fries and Cobb salad. Fries were cold and soggy. Cobb salad is nothing like the picture and they skimpy on the ingredients like cheese and corn is barely there. The chick fil a quality I know is not here at all.

Everytime I go to one of these restaurants it is always a problem. They rush to get orders out but don't take time to check what they are giving the customers. Food was cold and employees had an attitude because I asked for my money back. Last one I visited the was a large chunk of plastic in my sandwich. I can't win with this place so I will not spend anymore money here. Thanks for nothing

Consistently good food. They are typically pretty fast as well. The only issue is there a lot of inconsistencies with whether or not they will put the sauces you requested in your to go order. I have been to this location a handful of times and it's about a 50/50 chance that I get the sauces I asked for.