MOLD! everywhere and on everything. Didn't even come for ice cream we came for a bagel and coffee, which was definitely a mistake because we were sick after eating here. Not only is the place filthy as can be, you can barely drink the coffee without the overwhelming presents of sugar crystals in there, if i wanted to drink sand I would have a toddler at the beach make me a latte.
Worst DD/Baskin Robbins location I have ever been to. They don't even deserve 1 star but you have to put 1 or will not accept post. 6 people there and one working. Place was filthy.....floor, walls, counters and tables. Staff was rude and all looked to be very young. Asked about manager and responded no manager on duty. Definitely needs to be a manager at all times. We had to tell them 4 times what flavors of ice cream we wanted. Employee named Amelia was very rude and rolled her eyes after we ordered. These teenagers need to be managed and coached on customer service. Go to work somewhere you don't have to deal with the public if you can't treat customers appropriately.
Staff was nice (two young teens). Coughed with no mask when serving ice cream so we walked out.
Great place
Freezer burn on ice cream. Barely gave me one scoop of ice cream.
Been there twice trying to get shake and they never have stuff. Was told have ice cream but don't put out the biggest seller because trying to see if can sell off worse ones first. Place is not covid clean either. Looks nasty and needs a deep cleaning
Omg the Iced Caramel Latte was so good
Purchased Mint Chocolate chip 1 quart from this store, towards the bottom there is some strange green coloring, like some sort of Chemical. Stores offered to replace... But I’ve asked for it to be tested to ensure it’s noting that can cause me and wife any adverse effects... To date they have ignored my request.
We were in there tonight, the server Mack, J appeared high on something. The other gentleman in there with him as well. Both moved extremely slow, eyes were blood shot, couldn’t remember what were saying. Kept asking the same questions over and over like what flavor, how many scoops. Still managed to get the ice cream wrong. It was like he was reading the ice cream flavors backwards on his side of the cooler.
2scoop look like 1 scoop waffle cone.