UNPROFESSIONAL BUSINESS CONDUCT.I have only been here one time and the food was sub par. The real reason I am leaving a one star is due to the fact that my friend has been continuously harassed via text by one of the employees who got her number from the LOYALTY program. I have seen the text this employee has sent and they are disgusting and rude. This overall experience for my friend is downright terrifying and I can only hope that this review keeps it from happening to anyone else. I would advise to stay far away from Penn Station.
I would give 0 stars if possible. An employee of this location has been harassing a friend of mine after stealing her phone number off of her loyalty account. Management has been contacted and seems uninterested in looking further into this harassment claim. YOUR EMPLOYEES ARE ABUSING YOUR COMPANY’s LOYALTY PROGRAM, AND YOU WANT TO DO NOTHING ABOUT IT? Do not give this company your phone number or any personal information. The possibility of harassment is not worth a free sub.
The sandwich was great! I shared it with coworkers. A few days later she asked me to bring her one next time I go there.
After working my butt off all day, the Ruben tasted like a $100 steak. This is a MUST-EAT-PLACE anytime we are in the area!!
Cheese steak was good, but it was TINY! We did a taste test compared to Jersey Mikes around the corner. Both were about $15. Penn Station wasn’t bad, but it definitely lost because of being HALF the size.PS - changed from 2 stars to one star because of their absurd computerized response to this review. Seriously?!
Wasn’t that great of an experience. I didn’t even get acknowledged, to then turn around and get rushed to order the man that took my order I’m pretty sure was the manager which was EXTREMELY RUDE! I wasn’t even ready to order I was looking at the menu on a phone call which he clearly saw. As I tell him what sub I want and what I don’t want on it he tells me “well tell me what you want on it then” in a rude tone! But then walks in a couple men after me then he calls himself being nice. The way my sub was, was extremely messy like they literally just slapped everything on there! TERRIBLE EXPERIENCE!
Got the veggie sub and fries and it hit the spot! The bread and seasonings in the sub are among the best of any sub place. Also there fries are old school, and I like that.
Justin was as fantastic as the food. Sub and fries were the best I have had @ any Penn Station.
Won't pick up the phone and their order online option does not work on Google maps. I don't think it's unreasonable to have reliable pick up options during the pandemic.
Great Subs and Awesome Hand Cut FRESH FRIES!