The owner is the meanest person I’ve ever encountered. I witnessed him ridiculing an older woman for no reason at all, screaming at his new employee… told him he was so bad and to clock out and go home (the employee was insanely sweet, it was his FIRST day). Then the employee went to leave and the owner yelled at him again and told him to come back and finish what he started. My party watched him yell at customers (kids) in front of us, yell at an older woman because she wanted toppings on her custard and the owner told he she would spill them on his floor, told another older woman to get out of her store.. I could go on. I will be calling corporate, I have no idea how this man could possibly be in the service industry, let alone own a franchise. By far the worst experience, and from an owner no less. I had family in from out of town, wanted to get custard for someone’s birthday, and he yelled at 4+ people in the store, including the older woman in my party who wanted toppings on her custard.If the new employee is reading this - please leave. Please do not come back for your second day. You do not deserve to be screamed at and belittled for no reason. You were nice and there are plenty of people who would value you as an employee.
Not changed since my last review. Rita's is one of my favorite places
I love this place! The staff are amazing and the Ice is very cheap despite being the best I've ever had.
Very good. Great flavors, and lots of dairy free options
Excellent Gelati, custard and more
Our desserts were almost as excellent as the service! We were instantly greeted by Ron who was so kind and quick to make each order. Amazing!
It was alright, but the service was extremely slow... like probably the slowest service I have ever received at any place ever. The employee took 10 minutes to make two concretes. I’d understand if it were busy, but it wasn’t at all.
I've never had custard and ice layered. Its amazing!
Awesome Italian ices and tons of flavors to choose from!
Consistent product! Had the mango gelato. It's been a while.