To say I’m appalled is an understatement. A few days ago my husband and I stopped to grab a bite to eat and it was very obvious that this establishment lets their employees come to work intoxicated. 2 younger employees on the clock obviously intoxicated & one reeked highly of weed. Names were Blake & Hailey. It’s a shame that the owners let this go on. Won’t be back. Don’t recommend coming here
This is the worst place I have ever been. Staff is slow and unorganized especially when the heavy kinda tall long brown hair manager is there. They over cook there ff's and when picking up online orders they take forever. If you want a good burger in Asheville I'd go to Wendy's before I stopped at 5 Guy's. Do not eat here! If I could do a half or no star I would!
Haven't been in a while. Won't be back anytime soon. Fries in a container the size of a dixie cup? Barely filled to the top! $4.19!! See my pictures, none in the bag either. Merrimon Ave, Asheville, NC
3:20 pm two customers in restaurant, every table is dirty, floor is gross. Employees playing grabass…have some pride! Good stuff
Five Guys Enterprises LLC ought to revoke this franchise. On my recent visit to this Asheville franchise, I paid almost 12 bucks for a lukewarm "Little Burger" and an order of limp, cold "Little Fries." The nicest thing I can say about the service is "indifferent." I've never really understood the appeal of the Five Guys burger. It's better than your average fast-food drive-through establishment for sure, but falls far short of the tavern burger that you can get at so many casual dining establishments these days, or even one that you can make yourself. The "Little Burger" served me this day was embarrassingly sub-standard, by any measure. And the fries! Even if I never thought the Five Guys burger was the best on the planet, the fries never disappointed ... until this visit. Service? That ought to be the easiest thing of all to serve up. Not here. I won't go back. Too many good food choice in this town, many of which are far less expensive, to risk another disappointment from this Five Guys.
I love how they have malt vinegar. They are always friendly and fast. Really good quality. Love the fries and shakes as well as the classic all out burger
I received the worst food poisoning of my life at this five guys. I’ve been vomiting every 20 minutes for the past 24 hours. Now I’m running an intense fever that won’t go down. Beware this five guys!
In the time that I have lived in the cities of Tucson and Asheville, I have sampled most of the premium burgers served from most food establishments. Frankly, 5 Guys serves the best fast-food burgers you can buy. Their freshly made-to-order burgers on a bun, with toppings, are mouth-watering and unsurpassed in taste. A classic burger, however, also deserves equal preparation of french-fries. Five Guys fries could use some work in this regard. As in most fast food establishments, the frying oil is not filtered or changed often enough. Five Guys, like similar fast-food restaurants, falls short in this regard. If you stick to ordering what they do best, you will receive the best premium burger money can buy.Of note, a recent order of two burgers, fries, and drinks, came to $34.00 including tax. The price of basic meal-offering has jumped substantially as of late. I am keenly aware that food prices and labor have skyrocketed over the last couple of years, but gee, can you give us a break. It is becoming ever more difficult to justify eating my favorite hamburger.Pricing issues aside, I can heartily recommend dining at Five Guys.
A good burger and fries. The small was plenty big enough for us. The fries were tasty ans fresh. It was a little pricey but I we felt like we got our money's worth. We'll be back occasionally.
The food was ok, but the customer service was awful. My co-worker went to pick up some food, and the lady yelled at her because we ordered a lot of food. We ordered four burgers and some small fries, honey, if you think that is a lot, you shouldn’t be working at Five Guys. Sorry that you hate your job, but honey, we were hungry.