Ordered a combo & added a milkshake. After I paid I was told they were out of whip cream for the shake…disappointed but not a big deal. After waiting about 5 minutes I was handed my food & my shake. The shakes consistency was not that of a shake at all, more like chocolate milk. They offered to redo it - I agreed. Meanwhile as I look in my bag the fries which were upgraded to a large was only half full & they were cold. She returns with the shake which was only 3/4 of the way full then. When I questioned it I was told they could only put a certain amount of ice cream & milk into the cup which made no sense…which is the most ridiculous thing I’ve heard I’ve gotten shakes there before & they had always been full, it was not the e difference in the whip cream. I then told them I had just paid almost $13 for a partial order of fries & not full shake & I would just like my money back if this is the best they can do. Instead of being apologetic or trying to resolve the issue there was just clear attitude given. Once the card was refunded she wouldn’t give me a receipt saying a refund had been issued. I had to ask for “her” copy to take a picture of it. Total time wasted was 12 minutes for very poor customer service.
I love the girl who works the drive thru she's always so friendly and does it all!
Just ordered the new bacon burger, got home and realized they didn't put bacon on it. Fiancee ordered a big hot ham and cheese and got a small one. Now I understand why the drive thru stays so dead.
The food here is always cold and tasted old and hard. When you can and tell them they say well, bring it back, and we'll try again only for me to take it back and put my food in the microwave. I was so disgusted.... Never ever eating here again, both times was a waste of time and money!!!!
Hardee's is so under rated. The breakfast is always delicious
I liked the 5 dollar menu. Good food and great value ?
Quick stop in while visiting from out of state. Quick service, good food. It's a Hardee's, you know what you're getting.
Great food. Great $5 deal. Friendly staff.
The store was completely empty but the booths and restrooms were clean (as I would expect but have been let down many times from hardee's ) the restroom smelled like they had been cleaned recently paper was full ... Good job
Hardees is always good. I got the barbecue chicken sandwich combo and it was everything I expected of Hardees.