Let me start out by saying that my wife and I love this place. Whenever we visit Downtown Apex we make a point to stop in here for great coffee or a dessert. In addition to the great products, we really enjoy the eclectic environment.Here's where it all went south ...We came in on Saturday afternoon and ordered 2 cold coffees ... a regular Carmel frappe and a regular vanilla frappe. My Carmel was superb, but my wife's vanilla frappe didn't taste quite right. It had a very strong aftertaste like a sugar free sweetener was used and not a strong vanilla taste. I tasted it too and got the same impression as well. When we told the barista that it didn't taste right he immediately got very defensive. He insisted that he didn't use any sugar free sweetener, but there's no masking the obvious aftertaste of a sugar free product. After the drama, my wife decided to get another flavor (carmel) at no charge and it was fine.As I said before, we love this place and will continue to go back. I would rather support any small business instead of a large corporate chain every day of the week and twice on Sunday. However, it would be great to see a little humility when customers raise a concern about your product (especially when you're paying $6 for it). If this were a Starbucks, they would have gladly replaced the coffee without any hassle. I worked as a chef for many years and occasionally people would send back their food for various reasons. Instead of taking it personally, we would either recook it, or replace it with something else if requested. That's what keeps customers coming back.
Came here after reading the good reviews. Really good cappuccino and banana coconut cookie/ball. Nice vibe, cool place. Definitely recommend this spot.
Downtown Apex has a coffee destination for you. If coffee isn’t your thing then come in for some gelato, slice of cheesecake or any of the Manhattan Bakery baked goods.
Good, solid local vibe coffee shop
Definitely a local gem. Stopped by for coffee and their blueberry swirl cheesecake. Perfect pair for after dinner.I keep forgetting that they have great collections of novelty mugs and cute gift items. Stop by and grab some!
Great little place for coffee, tea, and some really good pastries. I had these banana coconut cookies that were to die for. Super friendly service and interesting atmosphere. Can't wait to go back!
This place is pretty neat and the coffee was really good! I enjoyed my Chai Tea Latte!
This is my favourite coffee place in the Apex Downtown area. Quietly placed in a corner and have some of the best locally brewed coffee. I love their Caramel Machhiato and Latte.
One of my favorite things about living in Apex is being close enough to get Common Grounds on a coffee break. The coffee is absolutely stellar, the staff are wonderful. I don't have enough space to say everything great about them.
Great neighborhood coffee shop. The automosphere is warm and friendly. Their cheese cakes are amazing. And of course the coffees are yummy.