New World Chinese Restaurant

440 S Broadway, Yonkers - 10705
75 reviews
Chinese
(914) 963-0870

Great take out restaurant, Fresh ingredients and big portion Love it

4/18/22 —If I could give zero stars I would. I placed my order at 6:27pm to arrive at 7:15pm as my children are in bed by 8pm. I called the restaurant at 7:20pm when my food did not arrive as stated, the rude Asian or Chinese woman told me it would be there in 10 minutes and hung up on me. At 7:40pm I called the restaurant AGAIN and the same lady answered. I advised her it has now been 20 minutes since I spoke with her and over 1 hour since the order was placed and my children’s food have still not arrived. She stated she would call the driver and hung up on me again. At 7:52pm the driver called me stating he was outside. As I knew it would be, their food was cold and fries were soggy- I ended up throwing everything back in the air fryer to reheat. NEVER EVER AGAIN! The most annoying part about all of this was the fact that I only lived down the street on South Broadway.

NEVER ORDER FROM HERE!!! THE FRIED FOOD IS WET NO MATTER IF YOU DINE IN OR OUT!!!

Food is good! But at times is like a hit and missed. Sometimes food can be okay

This place is absolutely amazing BEST in all Westchester County!

Update: December 25, 2021Definitely best Chinese in Yonkers.I figured let me give this restaurant one more chance. This is frankly the best Chinese food in the area, even though a little overpriced for small things, though I understand — it’s business.Spoke with one of the owners today on Christmas. After chatting with Yumi and explaining my concerns, issues and factors in leaving my review: we had a productive conversation. Notes like: Drivers better assessing which building they walk food up to; the primary woman running the restaurant could work on her manners; and that if an Uber order or not — that the restaurant still represent their business to the customer the same. It shouldn’t always be about the money.Can’t give 5 stars just yet as I can tell there are some strong beliefs in how they feel that business should be conducted. Some beliefs I don’t agree with, and likely most of the grievances I have won’t change — but her giving me 40 minutes of her time was very nice nonetheless. I hope drivers start delivering-to-door for homes that aren’t high risk for violence or anything like that. If Uber drivers can do it — they can do it. I also hope they remind the customer of free items over a dollar value promoted on the menu. Many times I lost that extra because I didn’t know.Update: November 30, 2021The woman working is VERY rude, still. She gave my Uber eats order to a driver that then left the restaurant with my food, and cancelled the order. He essentially stole the food. I have been waiting over an hour and upon asking her to honor the price I paid with Uber after HER poor management of the delivery — she tried to charge me $6 more than Uber (almost $30).I’m never going to order from here again because frankly, they are unprofessional and rude, and lack customer care.Update: July 2, 2020.Now waiting an hour and a half for delivery when the restaurant is one mile away. This was 5 stars. I downgraded it to a 2 stars because the lady on the phone is rude and the place is too expensive. They don’t have all items on the menu. The woman taking orders charges for every little thing and their delivery guy doesn’t want to come up to our door. I have poor reception where I live, they don’t ring the door bell, and use COVID as an excuse not to come up. Then talk over me on the phone when expressing the issue. New York opened a week ago. They should deliver to door LIKE ALL other restaurants. Uber Eats does it and you wear a mask.They cook their food consistently every time, extremely nice phone etiquette and delivery is usually always under 30 minutes (I’m about 1.5 miles away). Flavor and seasoning is always consistent, never got sick.I’ve lived all over NYC and the NYC suburbs. A lot of Chinese restaurants (American Style) have changed their cooking methodology due to various health complaints which are systemically known in New York. Thus, many of these mom and pop restaurants generally overcook to avoid bacterial contamination. This place seems to have figured out that balancing effect of cooking to texture/flavor and cleanliness.They’re five stars for phone etiquette, flavor and delivery speed. I would say their prices are essentially consistent with other versions of this same style restaurant, but about 10% higher or more AND as of recent (06/28/20) they are not walking up to the apartment — which sort of defeats the purpose of delivery — but understood, nonetheless as COVID is rampant and business’ owner’s drivers are overwhelmed by orders.I’m satisfied. A lot of really bad restaurants that server American style Chinese and they don’t compare to New World.

Drove back to Yonkers from a night out at the opera in NYC. It was around 1130PM, and I ordered some spicy dishes of chicken and shrimp. I picked up the order right before closing, and brought it home. Delicious! Crispy and tasty!

the food is so delicious

The food here used to be great but recently, around 4months ago their quality went down drastically. I don’t know what’s going on with this restaurant but their quality has gone down, and they’re not cheap. I will no longer buy from them. I ordered a broccoli with chicken and the broccoli tasted like it was rotten or way past it’s prime. Awful.

Very clean place been going here for over 10 years