Firstly, This place won’t get another dime out of me. The way they correct you for mispronouncing something on the menu is hilarious and kind of ridiculous. All I said was corn porridge instead of CORNMEAL porridge and lawd the way “Chef” open his mouth to correct me, while the young lady serving the food rolled her eyes so far back in head, all I could do was chuckle to myself.Secondly, When ordering on Uber eats/door dash forget about it, they never have half the stuff on the menu. Twice ordering on Uber eats the woman called and said they had maybe 2 of the 6 items my family and I wanted.Thirdly, Chef (is what the young lady called the cook) the CORNMEAL (lol) porridge isn’t all that great. It’s watery and reminds me of the porridge my grandma would put in the babies milk to drink. Put more effort into your food like how you correct those for mispronouncing something “wrong”.
First let me say the food here is great and it was my first choice for a long time. But the cashiers are thieves and will repeatedly rip you off without batting an eye. Three times they have double charged me and over charged for food I didn't even order. They are rude when you tell them they're making a mistake and try to rush you out. This is not good for business.
The way this business is ran is very unprofessional. My colleague and I called about 2 weeks ago to place two orders for lunch while at work. We called to find out the status of our food and the lady who answers the phone stated that her delivery driver was on his way back to the restaurant & he would then head over to our office. Another 45 minutes passed by and we called again and she apologized then stated that she didn't know where the delivery driver was. We then tried to cancel the order because at this point it was over 3 hours waiting for our food, but the lady mentioned she wasn't authorized to do so that she had to speak with the owner to get the authorization. She then called us back to state the owner is going to personally bring the food to us, but at this point we were highly upset and just wanted to cancel, but still tried convincing us not to. The owner then said we can deliver the food and honor a free meal for the next time we order. My colleague and I agreed, but we asked for 2 free meals instead for receiving our food at 4pm when we had ordered about 12:30pm. Fast forward to today we tried calling back to place an order for our 2 free meals plus our other colleagues were going to place an order as well which we intended to pay for. That didn't go as planned because the owner had offered us 2 free meals and stated that as long as they are not both oxtails that it was fine, so today they changed their stories. They now said he never said that, the free meals either had to be curry or stew, which he never said! So moving forward my colleagues and I, which is an office of about 10-15 people, will no longer conduct business with them ever again! We thank Mr Booth for referring us to this place, but at the end of it very disappointing. If you're taking lunch and planning to order from don't waste your time and money! They are not people of word and scum!
The oxtail sauce is maaaadd sweet like why?? And they didn’t even have the courtesy to call me and edit my order when they didn’t have a side I requested. So not worth the money.
Food is excellent, I’m very picky with my food, but I have to give ‘em that. I’m not giving a five stars because the customer service is bluntly horrible..
It was delicious. Tastes very authentic. Made with love !
I ordered food with them and they did not put in what I came for in the first place. This is ridiculous especially given the fact that they are very exspensive!!!
I have one issue with this place. The food is good. I went twice in one week and both times I had curried chicken w/ rice & peas. The first time it was not spicy and delicious. The second time I'm not sure if it was the rice or curried chicken that was quite spicy. Consistency is important. Not everyone likes spice and I would have hated to suggested it to someone because previously it was not spicy and then they got spicy food because I told them it wasn't spicy. I was a huge fan of the jerk chicken. I love a good jerk chicken but this one was ok. The wait was very long. Only one counter person. I was next in line and I waited almost 20 minutes to be served (no exaggeration.)
Food is good. Staff is friendly. Always clean
Best Jamaican food in Yonkers I've tried them all and this place has the best food hands down and they are so friendly the lady I spoke to was so wonderful! I will only eat here!!!