Tim Hortons

5225 Sheridan Dr, Williamsville - 14221
109 reviews
Fast Food Coffee & Tea Donuts
(716) 626-5993

Morning crew is awful. We get the same iced coffees almost every day & they’re never ever consistent. I’m not sure what’s so hard to make a triple triple mocha iced coffee with granulated sugar but morning crew needs to do better. It’s quite embarrassing. Night crew though is amazing & the nicest humans ever & deserve the world for being the best.

My coffee came out not what I was expecting , different taste , not sure why ? Also bagel quality not good .

The lady at the drive thru this morning on 2/25/22 around 1000 am was so wonderful one of the nicest people I have come by.

Worst experience ever! The black employee is sooooooo rude! STAY AWAY

I ordered Tim Biebs and a vanilla latte. They handed me two lattes and guilt tripped me into taking the second one because they charged me for both. I only wanted 1 latte and shouldn't have been charged for 2. Get better headsets or listen to orders properly next time. The wrap around drive-thru on this location sucks. There was a sign outside that said "Short staffed. Drive thru only" but it was full of employees inside chatting and joking around. I probably won't come back to this location.

Terrible experience in Drive Thru. Waited 15 mins but line didn't moved a peep. Exactly 7 cars in waiting even after 15 mins. Super slow staff around here

Morning staff are very quick and efficient.

I will never go to this place again. I ordered through the drive thru and they completely messed up my order. I went in and the lady look at me and just pointed to an empty cash register. Then the other lady finally came out and started bagging bags with stuff and then proceed to “help” me. Then I was watching her remake my bagel without any gloves on or anything. Like how gross is that? I would never eat that after u where just touching everything in the world and then touched my food bare hands? Need less to say I’m never going back. Absolutely appalled.

Regular customer at this location. Iced cappuccino is what I order. The prices are constantly going up, and they do not fill the cup to the top anymore. Paying more and getting less. Sick of it.

Love Tim Horton's Coffee. Huge assortment of Donuts, Timbits, Muffins. Have Lunch & Dinner Items too. Stop in & find out for Yourself.