Calling this fast food does not do it justice. The burgers are amazing and the chicken reminds me of a southern fried chicken recipe minus the extreme salt. Fantastic!
I ordered a burger to be delivered and I specified “no bun”. I received the burger in a bun, when all the juices, mustard and the melted cheese were absorbed by the bun. Once I took the patty out of the bun, It was dry and almost flavorless. I have to add that the receipt/order that was attached to the bag clearly states “no bun”.I called the store and, when somebody finally answered, I was left on the line for more than 15 minutes, until I had to hangup.I wrote a complaint on the company’s website and I received an automatic answer, stating that I’ll get a reply within 2 days; this was 5 days ago.I understand that mistakes happen, but what followed after the mistake is inexcusable.
Used to be a great place to go. Last two times I went the computers were down so the menu was not displayed and the credit card machine was down. This experience the staff didn’t act engaged with me or seem to care about the condition of the customer area. Manager argued with other patrons in front of staff and customers, unprofessional. This store needs to do better.
1/2 staff not wearing masks properly, restaurant dirty, men's bathroom fixtures broken, out of necessary supplies. Not the first time. I wish I didn't love their burgers so much.
Great Chrispy Chicken and Classic Smash Burgers. Only complaint is truffle fries were a bit too greasy and mushy.
Pretty good food, service is decent depending on the attending associate, not so busy, has outdoor sitting arrangements
The truffle fries are SOOOOOO good. Burgers are consistently good too. Sometimes takes a while. Brioche bums are a solid choice for their burgers.
Clean establishment and relatively timely service, tastes just like any other smash burger I’ve been to. Keep up the good work!
My first Smash Burger experience was here, the food is delicious, and the staff is super friendly!! Thank you:)
The food is always good but I couldn't give 5 stars cause if want a milkshake late they give you issues sometimes. I'm sure because they cleaned it earlier, but how long can cleaning that after you close slow up your closing process.