Olive Garden Italian Restaurant

1246 Old Country Rd, Westbury - 11590
217 reviews
Italian Salad Soup
(516) 683-3377

Table for four please. Timing is absolutely everything! It only took 3-4 minutes before the friendly hostess seated us. That was much appreciated. Our server Keith immediately stopped by our table, introduced himself and shortly thereafter took ours orders & delivered salad and breadsticks. Keith had a wonderful personality, was friendly, patient and accommodating. The restaurant was full and we still received exceptional service. No excuses we’re ever made for anything. When a request was made to surprise the birthday girl with a song, the request was met with a cheerful smile. The food was delicious, the service exceptional as mentioned, the restaurant had a good vibe and the staff was very friendly. The parking though… we drove around for five minutes or so looking for a parking spot. This because Olive Garden shares the parking lot with Costco and a few other major retailers. Be prepared to walk unless the stars are aligned in your favor and you slide into a spot by the door. Aside from the parking, this was an amazing dining experience?

I love Olive Garden, but this place was a total disappointment, and I will definitely steer away from it.First off, they talk in Spanish (I guess it is Spanish), and they switch to English when they talk to us. I am actually fine with it, but when they talk right beside my table, and seemed to be talking something about us, that would not feel too good. It is a place of work, so be professional - speaking English so everyone understands is part of being professional.Secondly, they missed one item that we ordered and gave us something else, and then, they charged for it. I simply politely told them that we did not order this, and we would love to have what we ordered. But I did not know they actually charged us for the thing we did not order. I don't like confrontation, so I did not say a word.Thirdly, I valued a place heavily by its bathroom. At least for Men's room..., I would not use it anymore. If it were not for my whole family was there already in the place, I would had left if I were all by myself.Finally, my little girl, younger than 3 years old, touched the little screen on the table for a few seconds. For that, they charged 2.99. Oh well.We will continue to like Olive Garden, but we will never go here again.

Last week I went to this Olive Garden for my son’s birthday. Everything was fine and well until we heard someone yelling from across the restaurant. We assumed a customer wasn’t satisfied but to our surprised it was the manager yelling at our waitress. Our waitress was patient with us and an overall sweetheart so I have no idea what the manager was complaining to her about but I find it to be very unprofessional for him to be yelling infront of customers like that. Before we left I managed to get his name which is Jonathan. If you’re going to run a restaurant, run it professionally. I do not recommend coming here if you want to peacefully enjoy your food, and I feel so terribly sorry for our waitress. You and your team members did a good job. Will not be coming back here until the manager is held responsible for his abuse towards his staff.

Today was my first time visiting this location, I can say we was so pleased with the food and also the service! Our waitress Jenn, she was amazing with us, always asking us if we need anything! Food came out on perfect time, I try the new appetizer, shrimp frito mixto, I can say was delicious! That plate and chicken Marsala, are my new favorites for ever, lol definitely looking for to come back!

We were seeted in a timely manner, and every thing else was poor, the salad was not the traditional Olive Garden salad, we had to ask over and over for our bread sticks, the server finally brought them with the antre, my fettucine alfredo was discusting, it was dry and the fettucine was to aldente for me, the only thing that gave it flavor was the cheese that the server put on it, my husband said the soup that he had was watered do, and the service was very bad

Food and service were both subpar at this location. We definitely did not get treated like family. Our server took forever to bring our food, she was no where to be seen when we needed salt and pepper for the blandest gnocchi soup ever. I’ve been to this location once before for dinner and it was a much better experience. Perhaps the lunch crowd don’t get the same service.

Food and service were both subpar at this location. We definitely did not get treated like family. Our server took forever to bring our food, she was no where to be seen when we needed salt and pepper for the blandest gnocchi soup ever. I’ve been to this location once before for dinner and it was a much better experience. Perhaps the lunch crowd don’t get the same service.

It's delicious and the price is reasonable.

Very large restaurant, massive parking area available. Good food, amazing breadsticks. I like the option of paying my bill from the little table console. Food was well timed coming out of the kitchen. Our waiter was very friendly.

I love the big ? salad & my hub loved the minestrone soup. My favorite is their Fettuccine Alfredo dish. The garlic breadsticks are very good too. Friendly staff & food was served in a nice timely manner. Will visit this location again soon.