We stopped here for a quick lunch on our way to the 1000 Islands. My significant other was thrilled that Mexican pizza was back for a limited time. We were lucky that they were pretty quick and the food came out hot, correct and fast because this was clearly a popular place for lunch that day.The only downfall was some of the details. We were never asked about sauce and we weren’t given any in our bag. We were on a tight schedule so we didn’t have time to go back and get some by the time we realized what happened. The food was also thrown into the bag, not really wrapped up so it kind of just opened inside of the bag and made a mess. I had an order of chips and cheese and the chips were literally dumped upside down and I had to fish them all out. I know it’s fast food but it’s always appreciated when the food is prepared so it’s a little easier to eat and run.
I had ordered a beef Chalupa and this is the 2nd time the shell was hard like a corn taco shell and after I bit into it it had cut the corner of my mouth so this store needs to make sure the Chalupa shells are fresh and not left sitting under a heat lamp.Taco Bell,Arsenal Street,Watertown,NY
Location was clean, staff were friendly, interior and exterior were modern. Food was tasty and came out quick. Staff were really well-coordinated, every Taco Bell should be run like this. Highly recommend.
On multiple occasions, I’ve had my order made wrong. I ask for things taken off due to allergies and my kids and the instructions are never followed. I’ve had parts of my order forgotten and/or not picked up (if ordering through mobile apps). This location is careless. I have a second chance and they screwed up, again. Figures.
Drive thru wait time is crazy long, but the food is good.
if you feel like ordering and paying for food that you’re not going to get, this is definitely the place to go. I come here way too much and they forget my food seriously seven times out of 10, you just have to come back though because it’s Taco Bell. They don’t even care when they forget your food, you hardly get even a sorry for the inconvenience. They don’t even answer the phone so that you can tell them they forgot your food this was just but I definitely wouldn’t recommend but like I said Taco Bell is Taco Bell and I’ll still come back
If you are a delivery driver. Don't EVER take an order from here. You will end up sitting there waiting for at least a half hour. Waited 30 mins for an order that they hadn't even started yet when I checked before canceling. It makes no sense because it was late and there had been very few cars coming through. Very strange.
I don't know what the hell is going on there, but every time I go thru the drive in always missing items and since the bag is sealed and long line behind me i can't just stop and check the bag!!!!! Even when I ask if there's sauce in the bag or if it's complete they always resure me"yes it's all there"Update: paused for a bit from eating there, and when I finally went back hoping that things would be better. It was not, I totally understand there's a employee shortage but having teens and people that just don't give a s,$T is another story!!
Today I came thru the driveway with my family maybe 15 minutes ago… every single item we ordered was special order, correct, and above expectations. Kudos to those cooking today and every staff member on working as a team!
Food was amazing as always. Drive thru line was extremely long as usual but worth the wait.