Food is pretty good. If u call to order though it's stupid! They use a call center now so it's like foreign people that u can barely understand and u have to have them connect u to the store u want to order from. My store is the arsenal st Watertown store. But the food like I said is always good
I called the store before ordering online to confirm that the store had cauliflower crust and was told « yes ». I proceeded online to make my order and noticed that there was no option for the crust…I put the request in the comments thinking that maybe the website just had not been updated. They called from the store to inform me that they did not in fact have the crust ?. We read back the number we’d called and the name of the person we spoke to and she confirmed the number but stated that we might have been transferred to another store, ??. Since we were already in the parking lot, I said that we would go ahead with the order. I love the picture options to depict what should be where on and order…got home, opened the box and needless to say, they did not pay attention to those pictures as toppings were sideways!
The waitresses that we had waited on another table before us and and they came in 20 minutes after we sat down and we got served second. It feels like Antarctica in here and no heat and you freeze. And they only think about their self. You should never have too freeze setting waiting for your food. And the second people got there food frist. This is the Watertown one.
Nice place to get a little quick lunch near our favorite stores etc. Waitress was very nice..
The pizza, breadsticks, and wings were good. All ready for curbside pickup on time
Food was hot and ready when i arrived. The staff was very nice
Not Massena Pizzahut. No salad bar, but you get the salad bar in Potsdam and Watertown in St Lawrence county and Jefferson County respectively.
even though I was a couple mins late picking up my food it was still hot and fresh when I got home with it and tasted amazing, breadsticks are definitely toddler approved.
Ease of ordering and professional staff at local location..always great to interact with
Make the pizza taste like pizza ,the one I got tasted stale an no one eat ended up throwing it away