Olive Garden Italian Restaurant

20988 Salmon Run Mall Loop W, Watertown - 13601
196 reviews
Italian Salad Soup
(315) 786-2934

We had lunch today and 3 of us ordered sparkling water. Little did we know that we would get THREE 1 litre bottles of San pellogrino (4.19$ each!) our server ( Christian) could have suggested 1 bottle for the table or if we meant soda water? It seemed crazy to us that he thought we each wanted THAT much water ??‍?We couldn’t return 2 bottles because they arrived opened. So if you ever want sparkling water BE SPECIFIC and make sure they bring the bottle closed in case it’s not what you want.We had had lunch near Gettysburg in the week and were only offered soda water.. so we were very disappointed and felt ripped off.

Very friendly staff and quick service. A shout out to our server, Maryanne, who was quick to bring a Club Soda soaked cloth to our table to remove the red sauce stain from my sweater. My granddaughter and I both enjoyed our Eggplant Parm dish with unlimited salad and delicious homemade bread sticks. The price for both meals was very reasonable. Will definitely visit this restaurant again on our next visit to Watertown!

We were seated immediately, but we did not receive our food for a good hour. Not great with a five year old with ADHD and high functioning Autism. We even ordered his food first with our appetizer!Our Waitress was phenomenal and could not apologize enough for our wait. Food was ok...Was it worth $90+ tip questionable?This is not an affordable kid friendly place to eat.

The food was definitely not flavoring sauce is watery the chicken parm and eggplant parm tasted like a freezer queen dinner not a bad thing against freezer queen but expected higher quality from a restaurant im giving it a 3 only because the waitress Amanda is absolutely amazing and love the grinding of fresh cheese and soup refills breadsticks are not seasoned its just a bread stick with no sauce ? Overall probably won't be going often unless I'm taking out and don't want to be rude as long as I'm not spending my money lol

Olive garden is always great! Watertown olive garden was clean and staff were friendly and welcoming. Tiffany our server was exceptional. We had a group of 13 and she attentive and professional and personable. Excellent server and very observant to our needs!

Our waitress tonight was THE BEST we’ve ever experienced in any restaurant we’ve been to. She was quick, catered to our every need with a smile on her face and chatted and joked with us and just made it a pleasant experience overall. She earned and deserved the generous tip that was left to her. Her name was Deanna(not sure of the spelling). Because of her, I’m giving 5 stars. If our waitress is seeing this, you’ll know us by the broken water glass(bottom falling out) and the h***y old guy with us lol

went here yesterday with my boyfriend for our one-year anniversary and as soon as we walked in we asked the girl if she could sit us somewhere where there wasn’t a lot of people or a more reserved booth and she proceeded to seat us in the first table that she saw and left before we could say something. not long after a big party sat behind us and another one next to us and we basically had to huddle over the table to even hear each other. I feel like a lot of people come here for different reasons/events to celebrate but those who wish to have a quiet private evening should not be disregarded and placed wherever , The back section of the restaurant was completely empty it only had a one party there. The first set of breadsticks were cold and the salsa we ordered was as well, our meals came out fairly quickly and they were very delicious I love it here and we went here for a first date and decided to re-create it by coming again a year later and our evening wasn’t completely ruined but it could’ve definitely been avoided I feel like.

Gave me someone else's take out order. Didn't realize it until I was home...25 minutes away. Called them and manager said he would make my order if I would come get it, again, 25 minutes away. He then said he would refund my money. OH THANKS for not making me pay for food I didn't get! So we had no supper and Olive Garden did the bare minimum. This is 2 days later and my PayPal is not registering a refund. NOT impressed

A solid dining experience rounded out mostly with great service and a nice location near the freeway. One of your best options in the Watertown area if you want Italian, though you can certainly benefit from prior knowledge of the menu if you wish to save money.

I’m just disgusted by the staff behaves. And now you’re hiring a server who’s been fired for drinking on the job at another restaurant. Smart move. And the manager she used as a reference is the one she’s sleeping with. So good luck