We have been coming here since 2020, we love the place and appreciate the service. We have not had any problems with the service, my children are allergic to eggs and milk so we always ask for them change their gloves and they have no problem doing it.Do I recommend the place, yes i do, do we have an issues at all, maybe just the location.
This review is specifically for this Dunkin and may not reflect on the company as a whole.Dunkin has some of the best coffee in town, with some good doughnuts and good wifi. The wait times will very depending on a number of factors here.If you go Monday through Friday, be warned that before 8 and after 2 it WILL be packed. The close proximity to the school means that the kids from Case, and the High School will pack the building up to the point of wall to wall crowding. The service also takes a hit during this time, as the employees understandably get frustrated with the sheer number of people all clamoring for coffee and doughnuts..Perhaps the best time during the week to go is while school is in session, or to wait till school is closed for vacation. Either way, if you plan it right, the customer service is splendid when you aren't competition with the kids and the teens. When the store isn't harboring hundreds of teens, it is a great little coffee shop where you can chill with a coffee and use the WiFi to catch up on the news, or read a good book in peace and quiet.Update 03/2022: Now that we are heading into a new post lockdown world I felt that an update regarding digital orders was, well, in order, as everything I wrote before still holds true.Digital orders are easy, but they are left in a shelf on the counter. Not too big a deal, that is pretty standard after all. But I'd just be careful to keep an eye out for your food or drink just in case, doubly so during the rush. I never had any issue but there isn't anything that would prevent someone from picking up your order beyond the honor system.
Iced french vanilla swirl with oatmilk!
the WORST AND SLOWEST SimonDunkin EVER!! Avoid at all costs sheetAfter you wait 30 minutes for a mobile order they never have any donuts and can't figure out refunds even! This has happened several times today was the final straw! Never again!!!!
I love Dunkin Donuts been a member of the perk since i lived in Maine & now live in New York. I get my mocha ice coffee with 2 creams & lots lots lots lots of ice.
Stopped to grab coffee. Service was real slow at the drive thru. I went to use the rest room it was disgusting. Trash was over flowing and on the floor. smelled like urine and you could tell it hadn't been cleaned In a while. Ended up walking out and went to a different location. I understand things can get busy but keeping things clean should be one of the top priorities!
Very fast service in spite of how crazy busy they were. Americano and sausage/egg/cheese croissant were delicious.
Drive thru went quickly, everything was great
Service was good, and my order was correct and delicious
Always a pleasure to come to this dunkin fast and friendly service