Itgen's Restaurant & Ice Cream Parlour

211 Rockaway Ave, Valley Stream - 11580
159 reviews
Ice Cream & Frozen Yogurt American Ice Cream Shop
(516) 825-7444

Great service!Great homemade ice cream! A long time family favorite place for a delicious dessert or meal.

After super long wait we ordered our ice cream my 5-year-old nephew or the Sunday you know one scoop chocolate ice cream whipped cream and chocolate sprinkles there were rarely no sprinkles on it all the whipped cream was on the side of the plate and they gave him rainbow sprinkles instead I ordered cookies and cream ice cream with extra extra hot fudge and extra extra peanut butter sauce I basically got vanilla ice cream with one spoon full of peanut butter and one spoonful of Sunday my husband ordered the I don't know car Sunday special thing which is pound cake vanilla ice cream and hot fudge his is the only one that came out the way that it usually does usually we have decent experience here but they have to come back to the table ask what we ordered more than once the lady literally took the menu to write down what we ordered when she said oh that's my favorite thing and kept asking the back do we have this ingredient do we have that ingredient it was just really unprofessional it was such a disappointment and I don't think I'll ever come back here again we were really looking forward to taking my nephew out for ice cream and I left before they finished eating because I was so upset I didn't want to cause a scene

Waffles there are supreme! Staff is super friendly! I'd highly recommend! If you escape work and want to try something new, this is the place!

Great service!Great homemade ice cream! A long time family favorite place for a delicious dessert or meal.

What happened to this place? It used to be pretty good food.I was just had one of the worst dining experiences of my life. Initially I ordered a Hot Open Turkey dish. What I received was several slabs of paper-dry chalk-pale turkey that smelled old and tasted spoiled. One whiff of it and I rejected the whole plate. However, I gave the staff another chance and asked for the Chopped Steak with mashed potatoes. This time I was served an over-cooked hockey puck-like hunk of meat, covered with burned onions. Worst of all, the potatoes were disgusting beyond belief, with a sour milk taste and were clearly over-heated in a microwave.To call this food slop would be an insult to slop. Avoid the food here at all costs. It was a disgrace they served it to anyone.

Love this place. Great prices, nice people.

I really liked the milkshakes, the black cherry and chocolate. The burger wasn’t all that though

I had chicken soulvoky was the best I've ever had it was better than Greek corner in Franklin Square

I am not sure who owns this place now because it's been 4 years since I went. Today's visit was a nightmare. Horrible service from owners sugar ice-cream that went to garbage. The owner treated the waitress so poorly. I never saw that before. Disgusting. When we came home the containers were half empty. Shame on you people

Awesome ice cream and service. Diner food as well.