Dunkin'

207 W Merrick Rd #233, Valley Stream - 11580
112 reviews
Coffee Shops Donuts Coffee & Tea
(516) 256-4445

Josh is the best- I don’t understand how he isn’t a supervisor yet ! He’s so kind and polite to all his customers. Even when he is on his own. No help at all he stillGreets his customers and staff with a smile! It makes walking in here such a pleasant experience! Thank you for all you do Josh! We see you and appreciate it! :))

Great dunkin donuts, their donuts were all fresh and the service was perfect. Will definitely go again.Be sure to try the coffee rolls :)

Horrible service. Specifically referring to the tall black guy who runs the cashier and the only one who doesn't wear a mask. Incredibly rude.

Horrible customer service. Watch out for the tall black guy who doesn't wear a mask. Very rude and literally gets angry at you.

THE WORST STORE EVER!! ZERO CUSTOMER SERVICE-SHANICE HAS ZERO CUSTOMER SERVICE SKILLS-DOES NOT KNOW HOW TO DEAL AND APPROACH CUSTOMERS-IT ALWAYS SEEMS LIKE SHE HATES HER JOB!!! I HAVE REPEATEDLY WITNESSED HER BEING SO RUDE AND DISRESPECTFUL TO COUNTLESS CUSTOMERS IN LINE-I AM APPALLED THAT SHE CONTINUES TO WORK THERE AND BE DISRESPECTFUL TO COUNTLESS CUSTOMERS WHO JUST WANT TO BE IN AND OUT- HER AND HER COWORKERS SHOULD FIND ANOTHER JOB.. DESPICABLE -THIS STORE WAS NOT LIKE THIS BEFORE--WOULD ALWAYS ENJOY GOING IN AND INTERACTING WITH WORKERS WITH SMILES ON THEIR FACES-THIS IS HOW IT USED TO BE BEFORE THESE RUDE KIDS WORKED THERE...I KNOW ATLEAST 10 PEOPLE WHO HAVE HAD THE WORST EXPERIENCE HERE-ALTHOUGH I AM SURE THEY ARE MORE. STAY AWAY

This place doesn’t close at 11. I had to go there on Sunday and they were closed at 10:25. How hard is it to just update your hours. If you close at 10 put 10. Don’t tell everyone you close at 11 and make people drive to you then your closed.

i ordered a sandwich, hat to wait 24 mins for it and the egg was still cold. they were noce enought to remake it though.

Sure would be nice to have flavored creamers in packets. People that don't want all of the sugar from a flavored pump

I don't know how many people a store needs, but they seem to need st least one more . The lady working worked very hard and was very polite, even though she was very busy. She worked 10/9/2021 at about 310 pm to 330 pm .

They can change management as many times as they want you will still get stale food, incorrect orders, and rude/ clueless employees.