Denny's

180 N Genesee St, Utica - 13501
179 reviews
Diner American
(315) 732-9350

Our service from Robert was fantastic! We stopped here for a late night breakfast-for-dinner and the omelette and crepes were spot on.

we paid extra for the onion rings as a side and received a whole 4 onion rings and the hashbrowns was a very small portion too and only cooked 0n one side very chewy the hamburg fried was good it definitely wasn't chicken fried steak misleading menu (no steak it was hamburg) nachos was a small portion for a shared appetizer but was good for what there was And the strawberry pancake balls were good they could have used some strawberries to make them moist they are on the dry side. Not sure if we will ever do a take out order from here again.

This was a negative experience. Service was below standard. There was one couple seated and eating.We stood for almost 10 minutes waiting to be seated. Finally, from across the dining area, I gestured to the server to get her attention. As she turned towards my direction our eyes met and I proceeded to speak only loud enough so she could hear me say, " I'm just going to go ahead and seat the two of us. With a nod and verbal reply of, "That's fine honeys." Wasn't too long of a wait for menus to be brought and our beverage orders to be taken. Server was cordial. I made reference to a sign posted on front glass entry door. It was explaining that due to shortages that all items may not be available. So my question of course was what don't you have? We were informed that as far as our server was concerned they had everything. However, oddly enough, when I began to order a salad I was informed by my server, that the lettuce was so bad that she would not allow it on the line to be served. So much for having everything. Shut down right off the rip on the funky lettuce . We placed our order. My boneless buffalo chicken wings were overcooked, soggy fries, ordered an orange juice never received it, and was charged for it. Our bill seemed too high for so little. So yes, poor value. I still tipped around 15% and paid for the orange juice I did not get. The bright side to this was the robotic server they have that actually brings your order to the table.

Great service and great staff.

Have been to a lot of Denny's restaurants, this one the service was amazing very friendly staff. Above and beyond for service. The food was great , so happy they brought back the moons over myhami. And the hollandaise ?? classic Dennys food . Will be back with the family

The service is always stellar bo matter the location. The food on the other hand is always hit or miss. Today was a miss. The new Eggs Benedict dish they have looks great but the hollandaise was congealed and looked like old curdled up melted cheese. Did not taste like a hollandaise should taste. I'll stick with my beloved bourbon bacon burger or appetizer sampler.

Our waiter was named Nathaniel S and he was absolutely phenomenal! So friendly, attentive and a great sense of humor. He, my husband and I got quite a good laugh when the robot assistant rolled up along side me to give us our food???. We will definitely be back to see him again! Great job! The food and prices were great, as always

Right by the inn we stayed in overnight! Clean helpful staff- excellent food at Dennys!-great service!

Friendly Staff, and clean environment. Ordered Online so the order was clear, a whole meal was forgotten, as well as a side or french fries and a soda! Had to order online due to them not picking up the phone! Eat in to be satisfied!

Unless you get a bad server then Dennys is always great! This one even was training a robot server when I was there. It is also 3 minutes from the Adirondack train station. The wife and I wore our onesies to a pancake dinner then rode the Polar Express! Great time to be a kid again.