The flan caramel sauce tasted like pure alcohol. We told our waitress of the unpleasant flavor and she assured us no alcohol went into the sauce. I tasted the sauce three times and all I got was strong bourbon. The waitress refused to take the plate when my brother said he did not want it. We were charged for the dessert anyways.The customer service is absolutely TERRIBLE at this Pancho's. The past four times I have dined at this establishment the service was very lacking. The food is great. I hope the owners improve on their staff and train them to meet the expectations of the restaurant to allow a great experience for guests.
Very quick services and friendly, attentive staff. I love Pancho's! Great tasting food also!
Best Mexican Restaurant around. Great food and drinks. My favorite
We love this place! The food is great, the service super friendly, the decor perfect. Our absolute favorite LOCALLY owned restaurant.
my meal was delicious tonight !! everything was freshly prepared and ready for pickup quickly! I forget this little gem.. next time I'll be heading in for a margarita?
The food is amazing. Always fresh and delicious. Love this place. I just wish they were open on Summer Sundays.
We ordered a Beef Taco Salad bowl, build your own 1 beef burrito and 2 chicken enchiladas, and Camarones Con Arros. My husband, son, and I were all sick. My chicken enchiladas were previously frozen and ice cold. They were soggy and not cooked fresh. My husband’s meal was not flavored and shrimp not good. Our son’s Beef Taco Salad was lacking beef and not very good.I remember when Pancho’s was on Central Ave in Albany. They had the best Mexican food. Will not order from there ever again. Sad and disappointed.
Terrible food, chicken I'd from a can, the beef is ground beef, not steak. Asked for a beer, it was not cold, the lime was dried. I failed to look at the reviews. Foolish of me. Traveling from one stste
My husband and I love it here. It’s a great spot and a hidden lil gem! We always enjoy the cocktails too. Everyone is always friendly and the food is served hot and fresh!
What I do after I leave your restaurant absolutely has nothing to do with you no matter what I ingested as long as I’m a paying customer. Refused to serve me a drink because I wanted to go outside and chill with it. The food ain’t even good