McDonald's

170 Hoosick St, Troy - 12180
174 reviews
Fast Food Burgers Coffee & Tea
(518) 266-1215

It was actually a pleasant experience this time was a able to pull right up to the drive-thru do my order didn't have long weeks anything like that the order was right the people that work there were seem to be in a good everything was orderly really good experience there first time in a long time the guy doing the drive-thru knows what he's doing for sure

Nothing worse then ordering something to bea made fresh, and then what you get is so old its dehydrated ???.When you give people old food, it's called ripping them off.* McDonald's should not sell McNuggets *If they are not right out of the fryer,THEY ARE DISGUSTING!

Terrible service waited 20 min for cold fries and when we went in for our food they said they were waiting for the fries but they were cold so how??And they mischarged me and gave me the wrong nugget count and said that they were gonna charge me for their mess up very disappointed ? wont be going back for a while..

?This is another review im not really happy to do at this location considering I get alot of deliveries here. Customer service is always poor ? for me personally and from a delivery perspective. ? This time I was told I couldnt take photos even considering that i was waiting around for my clients order ?. Witch is sad because this locations interior atmosphere is beautiful done its way nicer than most McDonald's. Deliveries were not ready and included alot of wait time as usual. So my clients got there food late as well. Maybe one day it will get better ?.

Decent experience as fast food goes. Wasn't sure if it was because I & some friends came in a little later at night the reason why it took awhile to wait for the food. I did see kindness of the staff to customers tho.The location is convenient off a major road in Troy, but I personally think they need more space for vehicles.

Poor service. My sundae top fell off, and fudge sauce went all over my dress and cell phone. I was shocked at the poor service, and poor response i recieved in regards to this matter. ?

There was a wee bit of an long wait, as it be late at night. The staff had to stagger orders between the dining room and drive thru. My order was correct, hot, and fresh. I am so glad they are open late again!

Stopped in for lunch during a work related training. I chose to dine in. My order came out quickly and was accurate. Was delivered to my table by a staffer who just looked unhappy and made no attempt to engage even minimally. That's about average for McDonalds customer service in most places. Thanks for the decent food, at the very least!

It was a McDonald's. The White staff was very very friendly. The food was exactly right as we ordered. It didn't take any time at all for it to be ready. We went through the drive-thru and it was very fast.

This is why normally I do not get food at this McDonalds. Almost every time I get something here they screw it up. I’ve contacted the corp and the manager and even when corporate contacts them nothing changes. These are the large and medium fries I ordered and how they came. Funny, looks like 2 medium and one in a large.