Passing through the area & daughter needed a light dinner so ran through drive thru to grab a sandwich & drink for her, cold drink for me & sweet snack for the husband. Quick line & service. Drinks tasted good, daughter loves theirHam & cheese sandwich & hubby always loved the apple fritters.
Girl taking orders in the AM was so EXTREMELY rude I was beside myself. I’ve never written a review until today and I can easily say this is the worst location I’ve ever been to in terms of staff friendliness. Corrected my drink because it was wrong on the screen and the girl taking my order talked to me in such a condescending manner I almost drove away. The lady at the window was no better and then I overheard the girl who took my order being rude over the headset to the car behind me. I’ve just never seen people so bitter in my life. They also proceeded to tell me that coupons “don’t always work” with an attitude when I asked why it didn’t come off the receipt. Not too sure how that works.
Absolutely amazing coffee
Staff is rude as hell, I’m sorry you hate your job…. Maybe you should find another! Absolutely disgusting customer service! Most definitely need to train your staff batter
Went through drive thru ordered everything was great until I was handed only half of my order and said have a nice day. I informed female that I what missing and she stood staring at me. I repeated and she replied with a major attitude and had unprofessional facial expressions then stormed off. Could not believe her behavior. A male approached with an item missing I told him about her attitude and behavior he told me there was nothing he could do. She came back threw the rest of my order at me with even more attitude. Being that I worked in the same industry as they are now for several years I would have been fired or seriously repremanded for such lack of professionalism. The manager obviously needs to work on this and how to handle a situation or correct there mistakes. Absolutely horrible service and attitude. Management needs to get to work.
The one less then 1 mile away by the 290 serves better coffee.
I work at the emergency vet hospital down the street and all of us come here all the time. good service usually
Plain Bagel with cream cheese was not toast. They just threw the hash browns in the bag like a rag dolls like usually comes with wrapper around what some one gets sick from tossing the hash browns just ridiculous. They all have an attitude .the coffee was post to be triple triple with shot vanilla there was no sugar or creamer in it. Just lucky I don’t ask for refund. I’ll just make sure my family and friends don’t come to this location.
Not the fastest morning crew I've had at Tim's, but always make my coffee perfect unlike the North Buffalo location on Deleware near Hertel.Could be due to employee shortage?
I work at the emergency vet hospital down the street and all of us come here all the time. good service usually