I called in my simple order by phone. They screwed up my order, AGAIN. I ended up waiting twice as long, AGAIN... It's easy- REPEAT the offer back on the phone to garuntee it's right. It takes ten seconds. I understand if your works don't care if the order is right, but your customers do!
I live in Florida now. But every time I come back to Tonawanda I always get Franco's Pizza. Pizza and Wings are still as good as I remember, Delicious!
Franco’s is always spot-on with my order! The food is always hot and delicious. Fantastic pizza and the garlic parmesan wings are my FAVORITE!! Staff is so friendly on the phone and when encountered in person for pickup. Thank you Franco’s for being my go-to pizza place!!
Pizza and wings are always hot and delicious. The staff is pleasant and helpful. I am disappointed that they no longer offer pineapple as a topping.
Food is always fantastic, delivery is always reasonable whether we order from home or from work, everyone at all locations have always been kind polite.
Ordered pizza w/ extra sauces, they forgot the sauce. Called and was transferred to the manager. He was so kind and offered a credit for my next order considering I live a small bit away, and did not want to drive back.Pizza was still delicious. But all in all so happy with the kindness unlike just pizza on grand island. We will for sure be ordering again probably next week!Great food and customer service. 10 out 10 great job! ?
I've literally never had a bad item from here. It's always consistent, and always fantastic. Just keep it up and my family and I will keep ordering.
Ever since moving to Tonawanda, Franco's has been our go-to pizza place. The Delaware location is always consistently delicious
Employees need to stop wiping their mouths noses when they take off their mask if so wash or sanitize hands good food though food safety first
I recently had their sovlaki chicken sub and it was absolutely stuffed and delicious. The Kickin' Bourbon boneless wings were so good, first time trying that sauce and everyone loved it.