Employees should be informed that carry-outs are priority. It’s never good to have people sitting in the lobby for more than 30 minutes, especially for a single item. This happens every single time I come in. Food is good but not at all worth the wait.
Edit: 6/6/22 I have gotten assurances from the co-owner that the problems will be rectified. The food is really good and I hope they are able to work out their issues!Every single time we order from The Pizza Cutters something is missing. A side salad, fries, fried mushrooms now risotto balls. The food is pretty good but you wind up paying for something that is left out of your order. With tip and cost of the risotto balls they got an extra $10.99 from our pick up order.The cashier said she tried to call me to let me know they didn’t have risotto balls, yet I received no phone call but I was still charged for it! Supposedly I will be getting a refund.
Yesterday I ordered for the first time and am so happy I did. I ordered the Greek Calzone which was huge. It was beautifully seasoned and the ingredients were plentiful. I ordered wings and asked which ones would not be spicy..The young lady taking my order mentioned the salt and pepper wings. I asked if they were a wet or dry wing. She checked and was told it was a wet wing. That was the only hiccup. It is definitely a dry wing. They were good but I prefer a wet wing. I look forward to going back very soon. The menu IS VERY EXTENSIVE .
Stayed open past there operating hrs to accommodate my need for wings and pizza it was all fresh and amazing great customer service they make you feel like family the minute you walk threw the door
we just order from this pl cheese pizza was good.wings realy badBuffalo pizza realy bad Don't waste your money Guys
This is the second time I've ordered the Chicken and Waffles Pizza, and I will admit that it has improved a lot than the first one. BUT, I feel like it's incomplete. I think there's something missing... personally to me, I would of added another (breakfast?) topping. Overall, I'm impressed.
Ordered at 8:07 pm on March 6th and was told it would be delivered within the hour. It showed up about 9:50 pm cold and stiff. The time waiting wasn't the problem. It was that the pizza was clearly made around the time we placed the order and just sat there. Highly disappointed. Was first and last time ordering from there. Who knows even if the pizza is good as it surely got tossed out after trying to have a couple of slices.
Terrible customer service, they do not own mistakes made by them and in fact resort to hanging up on customers. Extremely rude gentleman on the phone who was the one who made the mistake. Mistakes happen but customer service involves rectifying them not pushing off the blame, and then treating paying customers that way.
Ordered from here multiple times but these last two times the food has been horrible!! I gave them another chance just for my family to be disappointed yet again with old fries. The pizza was old AF too, all they did was put cheese over an old pizza and add the onions/pepperoni that I ordered for toppings. Also the pizza had what I’m guessing might be spinach on it, in which I didn’t ask for. NEVER AGAIN!!!
I’ve ordered from here multiple times but these last two times have been disappointment. Ordered fries in which taste old AF. I also ordered onion/pepperoni pizza with I can tell is old AF, all the did was put cheese on top of an old pizza. Plus the pizza had spinach leafs under the cheese and tasted like crap. It’s okay because I won’t be ordering from here again and these pics were taken 5mins after I got the pizza