Restrooms were badly maintained. Leaky toilet. Broken toiler paper roll dispenser. No paper towels. No hand dryer. . Food was okay. Fish was fresh but the rice was not well made. Rolls were small. The Miso soup was plain, but had good flavor. Service was slow. The tea was good but only had 2 small tea cups of hot tea. Luke warm by the 3 cup. Yes I have definitely had better food in Cortland. Who would've thought. Wegmans ....I would recommend their sushi before this place. At least, the one in Ithaca.
This place was absurd. First, food is insanely overpriced. Service near nonexistent. Food, just okay. For the prices you should get more than okay. They sat us near a cooler with sake in it... then told us there was no hot sake. ALL YOU HAVE TO DO IS PUT THE SAKE IN HOT WATER! Sushi fell apart because somehow they don't know how to make sticky rice as a sushi place. Half the menu items attempted to be ordered weren't actually orderable. This fails every test of a good sushi place. AVOID!
If you have a large group definitely order ahead. They have an all you can eat special on sushi for $30. Would definitely recommend. Beware: the bathroom is ice cold.
We had an amazing night they were very curious and came by our table often we ordered many sushi and sushami my favorite was the yellow fin tuna with jalaleno! It melted in my mouth! So delicious! I was never a fan of sushi because I never had it at a good restaurant but this has surely changed my mind! And I will come back for all you can eat on wed.!?
The wait time for our food was long... very long. Our waitress seemed like she didn't really want to be at work. One of two entrees was not what was actually ordered. All of this being said, the food was actually quite good - good enough to save this place from the 1 star review it would have otherwise gotten.
AVOID. I would give zero stars if possible but I had to select atleast one for the review. Ate here for dinner 1/27/22. Let’s talk about the food first. The crab salad was so old that the top layer was crunchy and hard. Awful. The remaining salad dressing available for the green salad was all dried up, so I didn’t even try to get a salad; there were only two salads left anyways, which were quickly taken for to go orders and not replaced (salads are self-serve). The sushi is mediocre at best -not worth the cost. Service was horrendous. I was a server when I was younger, and I actually told my husband to not tip at all. Worst service I’ve ever experienced. We only tipped the sushi chefs. After being seated, our “waitress” eventually just gave us sheets to fill out for the sushi orders and walked away. She did not greet us nor ever ask for our drink orders. Once we asked her, she did take our drink order and brought them. We had to ask for plates, soy sauce dishes, etc. I tried to get her attention and she would blatantly ignore and go to the back. I think this place is only still in business because there is a lack of other sushi buffet options in the area. The service seemed terrible for all other customers as well, I saw the other tables looking around for awhile and going to get their own papers to order. We will never go back. Save yourself the money and get better sushi elsewhere. Koto in Destiny USA is definitely better overall.
Love the decor, food is always hot and the customer service is great . My favorite is the spicy seafood soup, the rock shrimp is delicious.
Love this place. The Sushi is always fresh. Love the authentic Shrimp Pad Tia. The all you can eat meal gives some wonderful choices of appetizers, noodle dishes, and of course Fredh handmade Sushi. Staff is very friendly and accommodating with my Autistic sons limited menu. Our family goes at least once every couple weeks.
AVOID. I would give zero stars if possible but I had to select atleast one for the review. Ate here for dinner 1/27/22. Let’s talk about the food first. The crab salad was so old that the top layer was crunchy and hard. Awful. The remaining salad dressing available for the green salad was all dried up, so I didn’t even try to get a salad; there were only two salads left anyways, which were quickly taken for to go orders and not replaced (salads are self-serve). The sushi is mediocre at best -not worth the cost. Service was horrendous. I was a server when I was younger, and I actually told my husband to not tip at all. Worst service I’ve ever experienced. We only tipped the sushi chefs. After being seated, our “waitress” eventually just gave us sheets to fill out for the sushi orders and walked away. She did not greet us nor ever ask for our drink orders. Once we asked her, she did take our drink order and brought them. We had to ask for plates, soy sauce dishes, etc. I tried to get her attention and she would blatantly ignore and go to the back. I think this place is only still in business because there is a lack of other sushi buffet options in the area. The service seemed terrible for all other customers as well, I saw the other tables looking around for awhile and going to get their own papers to order. We will never go back. Save yourself the money and get better sushi elsewhere. Koto in Destiny USA is definitely better overall.
This place hands down best all you can eat sushi I ever had. Sushi is always fresh and tasty. Never had an issue with the food or service here. Never tried their ala carte stuff since all you can eat sushi is always the way to go. Moved out of cuse a few years ago but this is always one of my first stops when I visit.