I had just been refused service at the Dunkin' Donuts at the corner of Exeter and Thompson road in Syracuse, NY. Just for asking for their grilled cheese with pesto to be put on a bagle and add an egg....since they were out of their bread. Then when i tried to change my order to something they had i was refused service completely.However, this is where this lovely location, across from Dennys on Thompson rd, saved the day. Not only did they have the right bread in stock they also filled my order in a chipper and cheerful manner. They will now be the ONLY Dunkin' Donuts i will EVER go to on Thompson Rd in Syracuse, NY EVER AGAIN.Tomato pesto grilled cheese makes a delicious breakfast when an egg is added.
Made two visits here on two different days. Service was consistently poor both days.
Great service at this Dunkin. Very courteous & efficient man took my order & prepared my beverages.
I’m not sure what was better the hot chocolate I ordered that was just brown water. or the massive black hair in my bagel with butter. This is the second time this is happened within a month at a Syracuse Dunkin.
Wanted to try merry blend , n bought medium 2.00 cup , received n left . Was at my destination 5 minutes away from the Dunkin location n tasted bitter , burnt taste. I am a coffee drinker n expected the new taste to be different. Very disappointed with this cup. Thank you , Tina E Rowe
The Thompson Rd facility, the worst customer service ever. Brooke was extremely rude and made it very clear she did not want to correct their mistake, I will never visit the Thompson Rd facility again
Super fast drive thru.
The donuts were smooth and sticky at the same time. Very nice, how much?
Always enjoy coffee and a donut. Staff is always friendly
Large carmel Macchiato, delicious ?