I stopped at the Dunkin’ Donuts on Thompson Road, East Syr. with my 3 1/2 year old granddaughter this afternoon. I was so surprised when the server covered the cost of our order of a pink donut and small lemonade! She said, “It’s on me. Have a great rest of the day.” How sweet was that?! It was a small order but a huge gesture that was totally unexpected and very much appreciated.
There was a problem with our order and they offered to upgrade the sizes of the coffee. The drive thru staff was extremely nice and I would definitely recommend it.
The entire drink was filled with ice. Got a total of 5 sips
The signature white chocolate mocha caramel latte with an espresso shot is absolutely the pick me up I needed after work. Manager had the place super busy and ran smoothly. I was impressed with the flow of the business an still took my order. The girls were very friendly an quick.
Excellent service hands down! They deserve better reviews. These employees do the best they can. Love this location!
OWNERS-better wake up! This place HORRIBLY operated! Employees move/ work like turtles ? and 8/10 times orders are messed up! Often the line is held up by incompetent people that can’t keep up with the flow of cars! And they should teach these workers some common etiquette! And ban cell phone use while working!
This is the first Dunkin Donuts that has charged me for ice. I was charged 60 cents for a cup of ice. The woman states it throws off inventory. I guess they are perfect and get every order right and never have to throw a cup out. Ridiculous!
Always super friendly and fast service thank you so much for showing up and doing your job! ?? your coffee is amazing thank you so much!!!
The building was clean and the employees friendly, but ... the coffee here is so simple and overly sweet. I think it is popular because everyone wants easy donuts (also simple and overly sweet), so they're all losing their taste buds!It looks as though they have an espresso machine back there, but they'd be hard-pressed to show they really know how to use it.
I love Dunkin no matter the City/Town!