The staff whenever I go there are really friendly and the girl already knows my order already.Really love the morning staff that I see almost every time I go. Had my hash browns (& yes that is ketchup on my hash browns) and a lovely smiley face for my Friday's hot chocolate ?
If you ever need a visit to Staten Island while visiting NYC from New England, then visit this Tim Horton’s! Unique experience since there aren’t many of this brand in the New England area. Great Food! Loved their fruit drinks!!!
I arrived at the counter and asked for Three Boston Cream Donuts and Three Apple Fritters. No reaction at all from the counter help. Placed them in a bag instead of a box so that they could all stick together and ruin the chocolate on the Boston Cream. Arrived home to find two Boston Creams and Three Apple Fritters. No receipt was provided so I don't know what I paid for, but it was over $8. Can't get the order correct. Can't show customer service. Poor delivery of product. Obviously not going back to this location or any Tim Horton's.
They have a more exciting variety of donuts! They are smaller in size, but taste sweeter. The Timbits were a disappointment because they were dry and tasted stale. The coffee had a deep rich flavor. The staff was not very friendly. Definitely prefer Tim Hortons donuts and coffee over Dunkin Donuts.
We loved it! Food is great. Prices are perfect! Hot chocolate is the best!
Great coffee and donuts. Ample seating and parking. Friendly service, but very slow on my last visit.
No sense of urgency in this place. Multiple times I’ve had to walk out because I was waiting so long I almost missed my express bus. Maybe they are understaffed, Why is the cashier making the food?? Shouldn’t they be taking the next order as soon as the last person is wrung up? It’s not even like there is an online order option for walk-ins! The woman at the register in the morning is very friendly. But because if this issue they have lost a daily customer.
I was in the area and stopped off for a cappuccino. This is a free standing location with a drive thru. Much nicer than the small concessions at gas stations on Long Island. The drive thru was very quick. My cappuccino was the perfect temperature and tasted great.
The cappuccino they make are very good delicious, specially with french vanilla. Their donuts are very bad compared to Dunkin donuts not so delicious,and smaller. Their customer service not so great they look like they don't want to work,show no interest and they take too long.
I must say that this place is kept clean. I have been here off and on but everything's is always clean. The donuts are always super sweet and if Dunkin donuts are not sweet enough, do come here!