Heartland Bagels

2311 Richmond Ave, Staten Island - 10314
144 reviews
Bagels
(718) 761-4289

Took 20 mins of waiting in line for an egg and cheese. Easily the worst sandwich I've ever had. The roll was like toast, it was so stale.

when I approached the cashier to pick up my to-go order (that was already paid for) she told me that I had to wait on line to pick up my to-go order. There were about 7 people waiting to place an order while my order was sitting right behind her getting cold. Three other employees walked behind the cashier and no one offered to assist me while my order was sitting on the back counter.

silive said best bagel , i was not impressed

Great bagels , prompt courteous service; outstanding cookies -great selection

they don't notice when a used bandaid is baked into the bagel when they cut it in half to put something inside it. takes bits with caution.

i dont understand how someone can cut a bagel in half and not notice a used band aid baked into the bagel. please double check you bagels before taking a bite, who know what else you will find.

I have been coming here for years. The customer service has never been great. I don’t always get what I order. The price of a bagel with cream cheese changes depending on who is at the register. There are usually teenagers working. Today the staff was exceptionally rude. I ordered my bagels toasted dark. I had to wait over 35 minutes. People that came after me were helped. I was told that because I wanted my bagels toasted dark I would have to wait. I was surprised at how rude the staff was. I will never order here again.

This place is great but if they had some non dairy options it would be even better like non dairy cream or butter and non dairy cheese

Food/drink*Everything bagel with cream cheese - good

Great bagles. Kosher, good baked goods. I find it a reliable place.