Only been to this location a few times, the food was ok, half price happy hr ain't what it use to be prices are what a person should have regularly for apps & drinks, the regular menu prices are insane, our waitress was great, great family spot.
The food was just ok, and the service wasn't as pleasant. We had a party of 4 and server only brought 2 sets of utensils and 2 glasses of water when we were being seated. The food came quick, however they stepped away right after putting the food on the table. No one even noticed, ask nor care that we didn't have enough utensils, napkins, plates etc. Expected us to eat with our hands right from the plates? We needed to wait till the server passed by again in order to ask for extra sets. The mashed potatoes were cold and there was a tiny bug swimming in my drink! The servers weren't rude, just need to be a little more attentive. The only good thing about dining here is the QR code check out. By the way, it wasn't a busy night at all. Prices were up alot but portion were much smaller than used to.On the 2 for 24 menu, it actually has 3 choices, other than those 3 there is an upcharge from 3.99-4.99 for each, so it could added up to 2 for 33.98 for choices other than those 3. We went to another Applebee's in Delaware during our trip only few weeks ago, the menu price and service were much better. They have 2 for 24 or 2 for 29, bothe has 6 selections and the portion was a full plate! Well, NYC it is....
I love the grilled tilapia, had to substitute the mash potatoes with fries. The chicken nuggets my daughter had was a bit dry otherwise okay.
You can get a healthy meal for 2 for $24. Grilled chicken, broccoli, baked potato. My pic shows that I took some chicken strips & fries from my son's plate. Gotta me patient when it gets busy. Sports are on TV's.
We were not happy . The food was horrible. The appetizer chicken wings boneless were 16.99. And they were like frozen type only 6 pc and tasted horrible. I wont be going there again. 100. For 3 ppl. No liquor just food . And my husband got sick. The mash was like instant potatoes. Bathroom time. Sorry. But this was our experience.
While the staff was friendly and the food didn’t take too long to come, they messed up my order. I clearly asked for a CLASSIC CHEESEBURGER! And they even asked me how I wanted it cooked, but do I get it? NOOOOooooOOOOOOOooooooOOOOOOO! I get a chicken cheddar bacon burger! I didn’t want to start drama, since I was with my friends and because it was my one of my friend’s birthday. While it still tasted good, it’s obvious that they clearly need to pay close attention to what the customer ordered. They even messed up some of my friends orders.
The food was horrible an the staff don't care if you are there or not. The only good thing is the manger refunded our money..
I love there Rum punches and my favorite Applebee’s by far. Location is convenient going for a long walk in Staten Island Mall
Really poor service. Literally waited 5 mins to be seated, waited 10 mins then realized we weren't getting an order in or even drinks offered so we left
Staten Island mall buffalo boneless wings were rock hard not happy. Sent it back the second batch they were slightly better. Ordered the 2 for 22 not much on the 2 for 22 menu however, there is an up charge for other items on the 2 for 22 that cost more. It varies. The steak is an up charge of 3.00 and was small 6oz but I also ordered the ceaser salad that was a good size and was good. Doesn't seem right don't get much for the price. Wish they go back to the two for 20 with more of a selection. Hopefully, someone will read this and agree with me.