Terrible service.. over 20min at drive thru. They weren't even busy... messed up... was picking up order for food service.. my customers waited over 45min for food
Literally never coming back here ever again and going out of my way to another Taco Bell from now on. Every time I come here they mess up my order and this time it was “the power is out.” I had done a mobile order, however their staff are extremely incompetent and act like the Taco Bell app does not exist and when I asked about a refund he said he could not do anything. There goes my hard earned money, never to be seen again. What a joke of an establishment.
Today, June 20th, 2022 at 6:20pm.We ordered 4 crunchy wraps. 2 of them came wrong. I went to the counter and asked to the cashier to change my order. We waited 20 minutes, and came back to the cashier, the haven’t issued my order. I asked for the manager Danielle she said that there is more Tack Bell around here that we can buy our food there. Then Shana the person who was making the food was really rude and throwing the food on the bags. I felt disrespected and the manager couldn’t be more helpless.
Ridiculous! Please train your staff!! The cashier had no clue how to locate what we wanted on his screen. He suggested we use the kiosk. The line was 4 people deep and I really don't like to touch those unclean screens. All the manager could do was apologize. Needless to say I left without any food ?
Like this taco bell because of short drive from home, very busy though. Try to get there before 7:00 pm. Line not too long around 5:00-6:00 week days. Also they have a shift change around this time. Food good. Breakfast not bad. Surprised not busy at all during breakfast hours and weekends. Give it at try. Decent breakfast, good prices
One of the better Taco Bell’s we’ve been to. It’s clean, in a good location and the staff is friendly and accommodating. We’ll be returning!
I ordered Burritos and they did give them to me but their staff sucks. They literally would laugh at everyone’s name. They called my name and started laughing and when I went up they started laughing even more. So the burritos aside but this is one of the worst Taco Bell experiences I’ve had. Recommend going to another one.
Waiting at front counter for 10mins with two employees talking to each other…They both looked at me several times with ZERO ACKNOWLEDGMENTMaybe a ‘hi, I’ll be right with you’You know…ACTUAL CUSTOMER SERVICE!
Great place to stop for a little bit of heaven. Nothing beats a quick taco. Live was long but it moved very fast. Server was very pleasant and efficient.
*****OWNER NEEDS TO SEE THIS!!!*****This place needs another health inspection and new management.On top of that, every night that Ive gone to the drive through it takes forever, and they never seem to have the mobile orders.After waiting over 15 minutes for two tacos (3 people there, including us), we were handed a bag that clearly was not our food. We said this before looking in the bag, but the employee(s) insisted it was ours.My husband checked the bag and it was not our food (shocker). The employee then said "oh, well Imma need that back! Haha" and took the food to hand to someone else... This is during Covid. She then goes back to eating with her mask off while handling peoples food and drinks. As we stare at her through the window, she gets annoyed and comes to basically say sorry, what do you want? To which we again reminded her that it was 2 spicy potato tacos (two mobile orders which we placed before arriving), to which, she says, "I know!". She abruptly shuts the window and goes to the counter where all mobile orders are kept. She proceeds to pick one up, brings it to the drive though window, and says here. Then, she shuts the window before we can say anything. As we stare at her while she eats the same burrito that another coworker randomly handed her, it dawns on her that she has to hand us both mobile orders. She finally grabs the last mobile order and hands it to us saying "Have a nice night."During this whole exchange, the manager appeared and disappeared multiple times. Not only did they not pay attention to us when we wanted to ask them for help (ignored us), but she didnt say a word about any of the health violations occurring. (There were more than I mentioned, but Ive worked in customer service for a long time, so I get letting *some* stuff fly)The girl was trying to be polite, Id like to believe. My husband thinks she helped us last time and was nice (but again more than very disorganized.)However, I dont know about you, but I dont want any strangers touching my food before I get it, let alone employees without gloves on (and ones that are eating without a mask on in the middle of the work area in front of customers). Employees should take their breaks to eat, or at least avoid eating in front of the customer while working with food.Everything voiced here points to a lack of proper management. Their presence didnt fix a thing so why are they there being paid? I would assume to do their job, but thats clearly wrong.Ps. This is one of my first bad taco bell reviews ever.